Websites must conform to this global accessibility standard under AODA.
What is WCAG 2.0 Level AA compliance?
The home to the first YMCA in Canada.
What is Montréal?
According to CP Style, this punctuation mark is avoided in a series.
What is the Oxford comma?
To maintain visual consistency, this document outlines rules for logo use, colours, and typography.
What is a brand guidelines document (or style guide)?
This research method involves watching users interact with a product to identify pain points.
What is usability testing?
This legislation aims to make Ontario fully accessible by 2025.
What is the Accessibility for Ontarians with Disabilities Act (AODA)?
This is the founding year of YMCA in Canada.
What is 1851?
Canadian Press recommends using this spelling for "centre" and "favour."
What is Canadian/British spelling?
This visual element is the most recognizable symbol of a brand.
What is the logo?
This term refers to how easy and efficient a website or product is to use.
What is usability?
AODA requires that this type of content, often audio or video, must include captions or transcripts.
What is multimedia content?
The YMCA operates in this many Canadian provinces and territories.
What is all 13 provinces and territories?
According to CP, job titles are only capitalized when they appear in this position in a sentence.
What is before the name (preceding the name)?
Brand guidelines usually include this section to ensure fonts are used consistently.
What is typography specifications?
Good UX design is based on understanding the needs and behaviours of these people.
What are users?
Under AODA, public websites and web content must be accessible if they were created or significantly updated after this year.
What is 2012?
This global event inspired the YMCA to focus more on health and wellness in the early 20th century.
What is the Spanish Flu pandemic (or World War I)?
This unit of measure should be abbreviated without periods (e.g., cm not c.m.), per CP.
What is the metric system?
This term refers to consistent visual and verbal messaging across all brand platforms.
What is brand consistency?
This visual tool maps out the steps a user takes to complete a task.
What is a user journey map?
AODA requires organizations with 50+ employees to file this report regularly.
What is an accessibility compliance report?
YMCA Canada serves over this many individuals annually across the country.
What is over 2 million people?
In CP Style, this is the correct way to format dates.
What is "July 21, 2025" (Month Day, Year format)?
Successful brands ensure that this emotional quality aligns with their audience’s values and aspirations.
What is brand tone or brand personality?
"Don’t make me think" is a core UX principle that emphasizes this concept.
What is intuitive design (or clarity/simplicity)?