All about Labs and Lab Departments
A patient's specimen is being tested for glucose. Which laboratory department would most likely perform the testing?
What is chemistry
This healthcare setting provides care to patients with acute illness and requires inpatient care.
What is a hospital
This healthcare professional is responsible for collecting blood specimens for laboratory specimens
Who is the phlebotomy technician
A healthcare facility establishes a rule for all phlebotomists to follow. The rule is requiring all patient specimens to be labeled before leaving the patient's side.
What is a policy
A phlebotomy technician arrives to work with clean clothing, neat hair, and good personal hygiene.
What are proper personal grooming habits
A patient's blood is being evaluated for its ability to form a clot. Which laboratory department would perform this testing?
Hematology
This healthcare setting provides immediate care for serious or life-threatening conditions.
What is an emergency department
This healthcare worker is a licensed professional that has a 2-4 year degree.
A phlebotomy technician performs a procedure they were not trained or authorized to perform, and the patient is injured. The technician may be held legally responsible for the harm.
What is liability
A patient is visibly frightened before a blood draw. The technician recognizes the patient's anxiety and responds in a calm and understanding manner
What is empathy
Allergy testing would be completed in this laboratory department
What is immunology
The healthcare setting is operated by city or county health departments.
What is Public Health Clinic
This healthcare worker works with patients in the hospital or clinic settings to improve mobility and strength.
What is a physical therapist
This organization is often involved in accrediting health care facilities
Who is the Joint Commission
A patient becomes upset and makes a disrespectful comment towards the phlebotomy technician. The PBT remains calm and continues to communicate respectfully. What professional principle is best demonstrated?
What is professionalism
This department of the lab performs tests to determine whether blood products would be compatible with the patient.
What is Blood Bank
A patient is being discharged from the hospital but still needs assistance with daily activities and ongoing care. Which type of healthcare setting may be appropriate for this patient.
What are Long-term care facilities
A phlebotomy technician is unsure how to handle a situation that is outside their authority. They should report the concern to the appropriate person rather than handling independently.
What is chain of command
A laboratory routinely monitors its testing processes to make sure equipment and procedures are producing reliable results. What quality concept is being demonstrated?
What is quality control
A phlebotomy technician treats every patient and coworker respectfully regardless of their background, beliefs, appearance or personal differences.
What is unprejudiced
A throat specimen is submitted because the doctor suspects a bacterial infection. The specimen is cultured to determine whether microorganisms are present. Which department would perform this testing>
What is microbiology
A small hospital cannot perform a specialized laboratory test. Instead, the patient's specimen is sent to another laboratory that performs testing for multiple healthcare facilities.
What is a reference laboratory
This healthcare worker must be licensed to practice medicine and may also be certified in one or more specialties. They diagnose and prescribe treatment.
What is a Physician or doctor
A phlebotomy technician follows established laboratory standards, polices, and procedures. This organization is known for developing standards of practice worldwide.
What is Clinical & Laboratory Standards Institute (CLSI)
Starting a new job, learning a new skill, or preparing for an important certification exam can create this type of stress.
What is positive stressor