Patient Interaction
The feeling one experiences when someone gets "too close for comfort"
What is Anxiety
This term is what EMR stands for
What is Electronic Medical Record
This is the first step when a chemical is spilled on someone
What is Rinsing the area with water
Can be explained as body language.
What is Non-Verbal Communication or cues or behavior
This is the most error free method for requesting laboratory tests.
What is an Electronic Method
This definition includes traditions and values
What is culture
"DOB"
What is Date of Birth
The explanation for the acronym "PASS"
What is Pull, Aim, Squeeze, Sweep
The minimum number of ways to identify a patient
What is 2
A test value that falls outside the high or low critical limits
What is a Critical Value
The rate of speed and urgency of the voice
What is Pace
The abbreviation is SDS
What is Safety Data Sheets
They developed the labeling system for hazardous chemicals
What is the "NFPA" National Fire Protection Agency
A key element in effective communication
What is Active Listening
This U.S Federal Law prohibits the disclosure of any health information unless a written consent has been obtained from the patient.
What is HIPPA
This would be the lowest degree of effectiveness for communication
What is numeric data
Can be abbreviated as GHS
What is Global Harmonization System
Sheilding, Time, and distance are major principles of self-protection from this
What is Radiation Exposure
The method for checking if a victim is conscious prior to starting CPR.
What is gently tapping shoulders and asking "Are you ok"
An independent non-profit organization that sets quality standards for health care who would require standards for documentation.
What is the Joint Commission
A set of safeguards designed to reduce the risk of transmission of microorganisms
What are Standard Precautions
The term for NAACLS
What is the National Association for Accreditation of Clinical Laboratory Science
The National Fire Protection Association (NFPA) uses this color to indicate a chemical's Health Hazard risk.
What is blue
Television, Urgency, jargon, and gender or age are some examples of this
What are communication filters or barriers
Codes used for billing, based on body systems or medical conditions or symptoms
What are IDC Codes (International Statistical Classification of Disease and Related Health Problems)
The space and distance between people during an interaction.
What is the zone of comfort?
"ADA"
What is the Americans with Disability Act?
Standard that requires SDS's.
What is the OSHA Bloodborne Pathogen Standard?
The most effective form of interpersonal communication.
What is Face-to-Face Conversation.
The best way correct errors on written documents.
What is to draw a single line through the error, write the word "error", and initial it?
An example of the preferred manner to place a caller on hold.
Answer the phone and allow the caller to give their reason for calling, then ask the patient "May I put you on hold for a few moments?"
What "CPR" stands for.
What is Cardiopulmonary Resuscitation?
The sequence when diluting acids.
Adding the acid to the water (or other diluent).
The type of test value a healthcare worker is required to report to a physician.
What are Critical Values?
In a hazardous labeling system developed by the NFPA, the blue quadrant of the diamond indicates this.
What is Health Hazard?