Parts of the Call
After the Ask
Rules & Regulations
Attendance
Potpourri
100
Very first thing you should do after alumni answers
What is introduce yourself
100
First thing you do after an alumni gives a gift or pledge
What is thank the donor
100
Punishment for not making 3 asks
What is pay $2 to the store
100
Time you must be in your seats with out being Tardy (2 answers M-TH & Sat)
What is 6:45 PM and 9:45 AM
100
Number you dial to call outside of campus
What is 9
200
ask this to build rapport
What is opened ended questions
200
Part of card you fill out for our records
What is Call Report
200
What are you to do with your cell phones during calling
What is turn off
200
Number of Saturdays you must work a month
What is 2
200
Procedure if you can not work a night you signed up for
What is email or call the Phonathon Office
300
Comes after completing asks
What is thanking the donor
300
You must _________ all call reports (need both answers)
What is Date and Initial
300
When do you get paid
What is 15th and 30th of each month
300
Sheet you must sign to count for attendance
What is Sign in sheet on desk
300
Number of tardies allowed per semester
What is 3
400
verifying all alumni information
What is Updating Alumni Record
400
First thing you do if the donor wants to give on a credit card
What is put a supervisor on the phone
400
Punishment for falsifying a pledge
What is automatic termination
400
Number of Call Offs allowed per semester
What is 2
400
Main reason people give
What is because they were asked
500
"Are you able to make a gift of_____?"
What is The ask
500
Thing you do after the alumni say no to 1st ask amount
What is make a 2nd ask
500
Punishment for coming to work under the influence of drugs or alcohol
What is Phonathon Manager sends you home for the night and terminates you the next day
500
Number of No Shows allowed per semester
What is 0
500
What to do if you have questions
What is ask
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