Could I speak
TO
bad quality of your voice, loss sound voice ...
to break up
You´re breaking up, I call you back later!
Is Mary there?
Could I speak to... Mary, please?
Can I ______ your name , please?
take
Coge el teléfono, por favor
PICK UP THE PHONE PLEASE
put
through
wait
hold on / hang on
Who’s this?
[May I ask] who’s calling?
Could I _______ a message?
Leave
Buenas tardes, Amazon Prime, en qué puedo ayudarle?
Good afternoon,Amazon Prime, how may I help you?
hang
on
answer the phone and say hello
pick up
I’ll get him/her.
I’ll put you through.
Could you ____ him / her to _____ back, please?
Puede hablar un poco más alto por favor?
Could you speak UP a bit, please?
call
add more money to a phone
top up
I didn´t catch your name
I´m sorry I don´t understand your name
I´m afraid I _____ off when you tried to ____ me through
CUT/ PUT
Le puede decir que me llame luego, por favor?
Could you ask him to call me back , please?
cut
off
end call
hang up
I´m sorry the line is engaged
I´m sorry the line is busy
She HANG ____in the middle of the conversation
UP
¿Puedo hablar con el Sr Gómez,por favor?
May I speak to Mr Gómez, por favor?