fun functions
Where do you go to set up voicemail?
settings
What is the second step
Selecting a phone number
Why would we set this up for a client?
They're busy! Provide good customer service even if theyre not at a computer to do it themselves.
Where do we enable call forwarding?
settings
What does naming the phone line do
helps distinguish phone lines in the account in case client has multiple phones
When the phone call has ended, what can help the client remember the information you went over?
Sending a follow up email with their phone number and QR code
what functions can you choose from with the voicemail?
-The generic greeting
-Beep
-Custom greeting
How many phone line options are available?
6
How do they access their phone?
App or client portal
Can you customize how many times the phone rings before going to voicemail?
yes! Three options to choose from
What can client choose from in the first part of set up?
area code
Quick way for a client to access their biz phone on their cell phone
Download app!
When call forwarding has been enabled, what does the box do?
turn green
what kind of numbers do we NOT provide
toll free (800)
When is all said and done, and you've given EXCELLENT customer service - whats next
ASK FOR THAT 5 STAR REVIEW BOIIIIIIII