IN-STOCK
Which In-Stock KPI is shown on your DASH monitor?
Pick Accuracy
What shopping pattern changes will we experience in B.T.S.?
More business on Sunday
More Prime time Pickups
When should go-backs be completed?
What does the average parent spend on each child for Back-to-School?
$570
What are the top selling items for B.T.S. in the Dairy Department?
Yogurt
Milk
Juice
Cheese Sticks
While selecting, if you can't find an item with an active BOH, what is the correct process?
2) Confirm last delivery.
3) Verify with Department Leader/Management via Radio.
4) Confirm the BOH has been corrected if applicable & find an appropriate substitution.
How much increase in business can you anticipate on Back to School Sunday?
Up to 40%
How many fresh bag bouquets should be stocked in our supply area?
50 Bouquets
True or False: Removing items Carside impacts Pick Accuracy.
False
Correct Answer: Impacts Fill Rate
What are the top selling items for B.T.S. in the Meat Department?
1) Lunchables
2) Lunchmeat
3) Pepperoni
What does Pick Accuracy Measure?
Pick Accuracy is a real time view of order fulfillment that is calculated when a trolley is completed.
PowerBi - YTD Recap - Historical - FY 24 Recap
What is the Supply Area setup?
Cases (if applicable), Paper Bags with Clips, Prowave Bags, Paper Bags, Wine Bags, Fresh Bags & Misc. Supplies.
What is the Houston goal in Pickup for PE%?
95%
What are the top selling items for B.T.S. in the Grocery Department?
Cereal/Breakfast Bars
Fruit/Multi Pack Snacks
Peanut Butter/Jelly
Lunch Bread
What does Fill Rate Measure?
Fill Rate is calculated when the order is tendered and includes any changes made at car side to the order.
What time should our Supervisors work during B.T.S. week?
7-5 / 8-6 on BTS Weekend & day before
What is the goal for Frozen Bags with Clips?
500(1 Case)
What does L.E.A.F. stand for?
Listen, Empathize, Apologize, Find a path Forward.
What are the top selling items for B.T.S. in the Drug GM Department?
School Supplies
Hand Sanitizers
Crayolas
Batteries
What happens on the Kroger app when an item's BOH drops below 0 (-1)
It becomes unavailable to order via Pickup (Delivery Only)
How many hours of availability needs to be entered on MyTime per associate?
24-Hour Availability (Available/Unavailable)
What are the TOP 10 items required for backroom excellence?
1.SUPPLY AREA/SETUP –
FRESH BAGS / PAPER BAGS WITH CLIPS
2.GOOD CLOSE/TOTED BAGS
3.TROLLEY SETUP/EXCHANGE –
4.READY LINE PULL-AHEAD -
5.TOTE FLOW *
TOTE SANITATION
6.DESK STANDARDS
7.COMMUNICATION BOARDS
8.GO-BACK STANDARDS
9.OS STAGING BEST PRACTICES
10. EQUIPMENT MANAGEMENT
What PowerBi Report shows you inefficiencies regarding Trolleys?
Ecommerce Operations - Trolley Dashboard - Details
What are the top selling items for B.T.S. in the Produce Department?
Snack Packs
Apples
Bananas