If you are focusing that means you are __________ __________.
A. Falling asleep
B. Paying attention
C. Asking questions
B. Paying attention
Who do you have conversations with? Please provide three examples.
Answers will vary.
What is the name of the Grinch's loyal dog?
A. Matt
B. Mark
C. Max
D. Milo
C. Max
*BONUS QUESTION: What is the name of the little girl who helps the Grinch?*
Who sings 'All I Want for Christmas Is You'?
A. Dolly Parton
B. Mariah Carey
C. Ariana Grande
B. Mariah Carey
*BONUS POINTS IF YOU CAN SING THE SONG, GO!*
What is Miss Karley's dog's name?
A. Doggie
B. Carly
C. Leo
D. Ollie
D. Ollie
What are some negative consequences of focusing too much?
A. Feeling Tired
B. Not doing your best
C. Feeling easily overwhelmed
D. All the above
D. All the above
Appropriate vs Inappropriate:
Asking a customer, "how old are you?"
Inappropriate.
We should avoid asking customers personal questions.
BONUS POINTS (100): What is an appropriate question to ask a customer?
In the film Elf, what is the main character Buddy's favorite type of pasta?
A. Spaghetti
B. Alfredo
C. Rigatoni
D. Lasagna
A. Spaghetti
*BONUS QUESTION: What is the name of the main elf in the movie?*
Who sings 'It's Beginning to Look a Lot Like Christmas'?
A. Michael Jackson
B. Michael Buble
C. Michael Bolton
B. Michael Buble
*BONUS POINTS IF YOU CAN SING THE SONG, GO!*
How many days are in a year?
A. 350
B. 365
C. 347
D. 401
B. 365
Bonus Question:
How many days are in a leap year?
Name at least one exercise we discussed that helps you focus.
1) Making notes or a to-do list, 2) Meditating, 3) Reading a long book, 4) Exercising your body, 5) Practicing active listening, 6) Do a counting game, 7) Memorize patterns, 8) Complete a crossword puzzle, and 9) Visualize an object.
What is an example of a nonverbal cue that shows you are active listening?
Examples: nodding, thumbs up, eye contact, facing the person, etc.
In the first Home Alone, where does Kevin's family go for Christmas?
A. New York City
B. Paris, France
C. Hawaii
B. Paris, France
*BONUS QUESTION: Where does Kevin's family travel to in the second Home Alone movie?*
Who sings 'Rockin' Around the Christmas Tree'?
A. Brenda Lee
B. Hannah Montana
C. Meghan Trainor
A. Brenda Lee
*BONUS POINTS IF YOU CAN SING THE SONG, GO!*
Where did Miss Hilary go on her vacation this month?
A. Bahamas
B. Ecuador
C. Jamaica
D. St. Croix
D. St. Croix
Let's practice our focus.
Can your team count by 5's until you get to 100? In order to get the points, each member on your team has to take a turn doing it.
Staff will determine if your team did the activity correctly.
Write down what you should say if you begin to feel uncomfortable during a conversation.
Answers will vary.
What color is the ornament Charlie Brown puts on his tree?
A. White
B. Red
C. Yellow
D. Green
B. Red
Who sings 'Last Christmas'?
A. Village People
B. Wham!
C. The Beatles
B. Wham!
*BONUS POINTS IF YOU CAN SING THE SONG, GO!*
How many students do we currently have in our program?
A. 15
B. 18
C. 16
D. 17
C. 16
You become “___ _____ _______,” dealing only with the task at hand. In this state, your mind can think two or three steps ahead, meaning you can see a clear path to the final goal.
A. Out the zone
B. In the zone
C. Focused and determined
B. In the zone
While talking with others we want to ______ the conversation.
A. Dominate
B. Lead
C. Share
How many lights were on the Griswold's house in Christmas Vacation?
A. 100,000
B. 25,000
C. 100
D. 250,000
B. 25,000
Who sings 'Santa Claus Is Comin' to Town'?
A. Billy Joel
B. Bruce Springsteen
C. Bruno Mars
B. Bruce Springsteen
*BONUS POINTS IF YOU CAN SING THE SONG, GO!*
What are the names of the new staff members you met this week?
Theresa and Zainab