Conversational Skills
Laundry
Doctor's Appointments
Stress Management
Wizard of Oz
100

While talking with others we want to ______ the conversation.

A. Dominate

B. Lead

C. Share

Answer: Share

100

TRUE or FALSE: Dirty clothing should be washed in separate loads by the following categories: Darks, Whites, Colors, and Delicates.

Answer: True


*BONUS QUESTION: What happens when you put a red sock into a load with only white clothing?*

100

A common term that you might see when going to the doctor is abbreviated BP. What does BP stand for?

A. Board Power

B. Belly Pressure

C. Blood Pressure

D. Balloon Pressure

Answer: Blood Pressure

100

This is your body's way of reacting to a threat or type of a type of demand (like physical danger or emotion causing situations)

A. Respect

B. Communication

C. Stress

Answer: Stress

100

This is one of the lines from the movie, please finish this line: "Toto, I don't think we're _________." 

A. In Miami anymore

B. In Tokyo anymore

C. In Kansas anymore

D. On the moon anymore

Answer: In Kansas Anymore


Bonus: What color is the city where the wizard lives?

200

Write down what you should say if you begin to feel uncomfortable during a conversation.

Answer: Answers will vary

200

TRUE or FALSE: You should always empty your pockets after washing dirty clothing.

Answer: False


*BONUS QUESTION: What are common items you may find in your pockets when doing laundry?*

200

BMI is an abbreviation for what medical term?

A. Body Mass Index

B. Body Movement Inactivity

C. Beware My Iguana

D. Bad Monkey Island

Answer: Body Mass Index


Bonus: List two things that a doctor might measure or give to you during an annual checkup.

200

These are all signs of stress in the body except...

A. Feeling of "butterflies" in your stomach

B. Sweaty palms

C. Feeling of happiness

D. Increased heart rate

Answer: Feeling of happiness

200

At the beginning of the movie, Dorothy falls into... 

A. A pig pen

B. A sinkhole 

C. A pit of snakes

D. A garden

Answer: A pig pen


Bonus: What does the Tinman want in the movie?

300

What is an example of a nonverbal cue that shows you are active listening?


Answer: Examples: nodding, thumbs up, eye contact, facing the person, etc.

300

What is the next step after 'washing clothes'?

A. Check for and remove stains

B. Dry clothes

C. Sort laundry by color

D. Put clothes away in dresser or closet

Answer: Dry clothes

300

It is recommended to go to the dentist biannually. How many times a year is biannually?

A. 1

B. 2

C. 3

D. 4

Answer: 2


Bonus: Should you floss your teeth everyday?

300

All of these are stress management techniques except...

A. Taking slow deep breaths

B. Saying, "I'm fine," when you are not

C. Counting to 10

D. Exercise

Answer: Saying, "I'm fine," when you are not

300

What does the Scarecrow want in the Wizard of Oz?

A. A heart

B. Courage

C. A brain

D. A hug from the wizard

Answer: A brain


Bonus: What does the Lion want?

400

Appropriate vs Inappropriate:

Asking a customer, "how old are you?"

Answer: Inappropriate.

We should avoid asking customers personal questions.

BONUS POINTS (100): What is an appropriate question to ask a customer?

400

Which of these is not a liquid or substance used to clean dirty clothing?

A. Detergent

B. Non-chlorine bleach

C. Antibacterial hand soap

D. Water

Answer: Antibacterial hand soap

400

Which of the following items should be included in an email to your boss when asking off from work for a doctor's appointment?

A. Greeting

B. Day/Date for your appointment

C. Time of the appointment

D. Closing

E. All of the above

Answer: All of the above


Bonus: Name one stress management technique you could use at the doctor’s office if you are feeling nervous.

400

Name a self-care idea (remember self-care is taking care of one's own well-being and happiness in particular during periods of stress).

Answer: Answers may vary: have a laugh, listen to music, pet an animal, exercise, read a book, enjoy nature, color, etc.

400

Dorothy's slippers were not originally ruby, but what color? 

A. Silver

B. Blue

C. Yellow

D. White

Answer: Silver


Bonus: What is the good witch's name?

500

Who do you have conversations with? Please provide three examples.

Answer: Answers will vary

500

After you place your clothes in the dryer, make sure to always do what task first before starting the drier?

A. Separate clothes by color

B. Make sure the heat is on

C. Add dryer sheets

D. Check and empty the lint screen



Answer: Check and empty the lint screen


*BONUS QUESTION: Why should you always empty the lint screen first?*

500

Another abbreviation you may see when going to the doctor is PCP which stands for the typical doctor you would see for an annual checkup. What does PCP stand for?

A. Primary Coach Practice

B. Primary Care Practitioner

C. Principle Care Practice

D. Prince Care Picture

Answer: Primary Care Practitioner


Bonus: FILL IN THE BLANK: Always brush your teeth, floss, and use _________ __________ before going in to see your dentist.

500

Name a stress management technique you could use at work.

Answers must be appropriate for work: Take a deep breath, count to 10, ask for a break, drink water, etc.

500

In the end, Glinda reveals that Dorothy can return home by simply closing her eyes, clicking the heels of the slippers together ____ times and repeating the phrase, "There's no place like home."

How many times does she need to click her heels?

Answer: Three times


Bonus: Act out this scene

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