PIERS Refresher
Workplace Scenarios
Interpersonal Skills
Job Search
Random Trivia: Super Heroes
100
Write down at least three names of the staff in the PIERS program.
Answers May Vary
(Hilary Anderson, Mariana Shank, Mateen Bakhtari, Derrick Hedgepeth)
BONUS: What's the name of the new staff member?
100
Which one of these is NOT one of the 7 C's in Communication?
A) Courtesy
B) Correctness
C) Cursing/Cussing
D) Completeness
C) Cursing/Cussing
100
Interpersonal skills are also known as _________ skills.
A. Animal
B. Interview
C. People
D. Travel
C. People
100
Is a comic book a relevant and credible source to look for a job?
No! A comic book is not a credible or relevant place to look for a job. Indeed.com would be a credible source.
100
What colors are the classic superman costume comprised of?
(hint: There are three colors)
Blue, Red, and Yellow
200
Name at least THREE topics we have discussed in the program.
Options: communication, teamwork, customer service, professionalism, conflict resolution, community safety, stress management, self-advocacy, internet safety, time management, cooking, laundry, focus, patience, etc.
BONUS QUESTION: During the morning presentation what is it called when everyone has a chance to share something positive they did the day before or that morning.
200
TRUE or FALSE: If a customer is being rude and cussing at you because the store you work for has no more their favorite brand of cereal, you should always respond with cussing at the customer in return.
False
200
Which is NOT an example of an interpersonal skill?
A. verbal communication
B. sorting mail
C. active listening
B. sorting mail
200
Name a job that would best fit someone who enjoys making music.
Answers May Vary
Ex: Music Teacher, Rapper/Singer, Audio Engineer, etc.
200
What do these characters all have in common
They're all Spidermen/Spiderwomen
300
Name at least THREE places we have done gone to for a workplace tour.
Options: Planet Fitness, Weber's Pet Supermarket, Interstate Tour, Environmental Enhancements, A Farm Less Ordinary, 2nd & Charles, Cupcakes & Beyond, Insomnia Cookies, The Amazing Comic Shop, Crumbl Cookies, Mama Tigre, Chick-Fil-A, Weird Brothers Coffee etc.
300
What would the correct response be if you accidentally bump into a customer?
A. "Get out of my way!"
B. "I'm sorry, excuse me."
C. "Don't do that to me!"
B. "I'm sorry, excuse me."
300
Name at least one non-verbal cue to show that you are listening.
Answers will vary.
Possible answers: eye contact, head nodding, body language, focus, facing forward/to the person, etc.
300
Name a resource where you could do research on jobs.
Indeed, Newspaper, ONet, Google, etc.
300
Whos this?
A. Ghost Rider
B. The Punisher
C. Moon Knight
D. The White Knight
C. Moon Knight
400
Name at least FOUR places we have volunteered at.
Options: Oakmont Rec Center, Special Olympics, The Closet, Habitat for Humanity/ReStore, Boxes of Basics, and Food for Others.
400
What would be the best response if you accidentally break a tool at work?
A. Hide it
B. Blame someone else
C. Apologize and explain it was an accident
D. Think of an excuse as to why it's not your fault that its broken.
C. Apologize and explain it was an accident
400
You see a coworker walk into the break room crying.
What should you do?
It would be best to first give them some space and if they don't return for a while then you could go and check on them. We should first give them space because they may have walked into the break room to have some privacy and alone time.
400
If you find that a company has a 2 star review on Indeed.com should you apply to work at that company and why?
No, the company has a bad reputation and may not treat you well.
400
Whos this?
A. Deathstroke
B. Red Skull
C. The Grandmaster
D. Thanos
D. Thanos
500
What does P I E R S stand for?
Preparing Individuals (for) Employment, Reaching Success
500
What is the correct response if you need to take a break at work?
A. Ask your boss if you can take a break
B. Go to the break room by yourself
C. Leave work early
A. Ask your boss if you can take a break
500
Tammy has to stock 50 bags of flour but is not able to move the bags alone. Tammy asked James to help her move the bags. James and Tammy began to use a two person lift method to move the bags of flour.
This is an example of:
A. Questioning
B. Walk Away Method
C. Teamwork
C. Teamwork
500
Name a career from the presentation that uses research.
Scientist, biologist, historian, market researcher, etc.
500
What is Captain Americas shield made out of?
A. Uranium
B. Vibranium
C. Helium
D. Promethium
B. Vibranium