Stoneware
Clay
PYOP
Operations
Guest Experience
100

This is the NO GO line. The point that no glaze should pass.

What does the red line mean on Stoneware?

100

$25 per person includes 3lbs of clay, use of tools and the first (bisque) firing.

What is walk in clay hand building?

100

Pottery that has gone thru the first firing and is ready to glaze.

What is bisque?

100

Must be worn by all team members during their shift.

What is a Pikasso t-shirt or apron?

100

Changing Table in the Employee Bathroom and High Chair near Employee Hallway entrance.

What are 2 conveniences we offer to guests with young children?

200

All stoneware is marked with this color in 2 places.

What does a red price stamp and red line on pottery mean?

200

Guests must read and sign this form clarifying policies, fees and responsibilities of the guest and of the studio.

What is the Assumption of Risk for Walk In Clay?

200

All studio samples AKA finished ware are available for purchase. If the items is not priced, please text Lynn for the price. General rule of thumb is - the price of the bisque plus 1 hour custom artwork.

Do we sell the studio samples?

200

$8 fee to cover the use of supplies, staff support and firing of a pottery piece.

What is a studio fee?

200

Your pottery will be ready to pick up one week from the day you paint. Please bring your yellow slip to pick up.

What should all guests be told at check out about picking up their finished pieces?

300

Stoneware is safe to use in the oven, dishwasher and microwave.

What is an advantage to stoneware vs earthenware?

300

Beginner, Family, Parent and Child, Deep Dive, Spin It Sampler and Open Studio are all types offered and available for guests or staff to book on our website.

What classes are available for the pottery wheel?

300

It appears in the glazed surface of fired ware as a network of fine hairline cracks usually caused by microwave or dishwasher use of earthenware. Can also be caused by glaze incompatability or speed cooling.

What is crazing?

300

For the safety and comfort of our staff and due to an increase in counterfeit currency in our area.

Why do we encourage guests to pay with something other than a $100 bill?

300

All of our classes, camps and workshops are listed on our website and our social media sites. We are constantly adding new classes and events.

Do you have an event or class calendar?

400

Creates partial or full fluidity/running of glazes.

What is flux?

400

Clay must dry to a bone dry state, then be slow fired to bisque form before being ready to glaze. The first firing is a different temperature than the glaze firings.

Why does clay firing take up to 2 weeks?

400

Writing and line work will appear fuzzy and may "move" during firing.

What will happen if I use writer bottle on my specialty pottery glazes?

400

Text on clover at checkout. This ensures we have a correct number on file for their finished work and in case we need to look up their order for any reason.

How should guests be given a receipt at checkout?

400

Given to a guest in the studio that is visibly pregnant AND they or someone in their party has mentioned the pregnancy or baby.

What is a free footprint tile card?

500

When fired to full maturity the clay is food safe and melted together to create a waterproof surface.

What is vitrification?

500

Low fire white earthenware, mid fire white stoneware, mid fire brown stoneware, chocolate brown stoneware and red stoneware.

What type of clay bodies do we use in the studio?

500

Use a pipe cleaner (available at inspiration center) in between each coat.

What should we give to guests painting ANY piece with holes?

500

 Ask for the pick up slip. Ask for the phone number used and check texts. Is it a custom? Is it a party or camp?  Is it unpainted clay? Check other bins in case it got put in the wrong place. Check Clover under Customers or Past Order slips

What should I do if I can't find a guests order?

500

We offer Benefit Days (give back nights), Fundraiser Classes and Workshops, Tile Mural Walls, Auction Project Custom Artwork and Matching Gift Cards.

What are ways Pikasso gives back to schools and non profit organizations?

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