Main Screen
Where would you change/update the patient's address?
Primary Address Box
What does the tan/baby orange color indicate?
That the meds were transferred
Where can we see when the meds were last filled?
Last filled column
What is the first step to tracking a medication?
Look for Completed-Delivered
Where can we see the patient's copays?
Rx History Tab
Where do we leave notes?
Critical comments
What color is Fillable On Hold?
Green - can be filled no issues
What does Completed-Delivered mean?
The medications are out for delivery
How do we start the tracking process?
Double click on the medication
Where can we view the patient's current balance?
A/R / Autopay Tab
What tab do we click to view the patient's medications?
Profile tab
What does the color white indicate?
That the meds have ran out of refills.
Where would we look to see if a medication is RFTS?
Critical Comments
What is the tab we would click on to get to the View Signature button?
Workflow/Claims tab
What do we click on to update/change the patient address?
More in the Primary Address box
Where can we change the carrier for the patient's medications?
Delivery method
Which color indicates that we are waiting on approvals from the MD?
Dark/Bright Orange
What view should the Profile tab be on?
Care Team Dept (Do Not Delete)
What do we click on after clicking on View Signature to track the package?
Blue Track option
What color font and size do we use for a patient with a Cycle Date?
Black size 10
What tab do we choose to view the Yellow Form Sheet?
Documents tab
What does the light blue color indicate?
That the meds can be filled BUT we should check the Critical Comments FIRST.
What do we click on to view the meanings of each color?
Legend button
Where can we view the packing slip included in the box?
Preview Original
What color font and size do we use for a patient that has NO Cycle Date?
Red size 12