Mechanical
The name of our carwash, given to them by a former GM...
What is Deborah?
The names of each of our washes AND their prices...
What is the
Economy - $8.99
Basic - $17.99
Shine - $23.99
Protect - $29.99
The types of vehicles we can NOT wash...
Dual-tire trucks, vehicles with ladder racks, vehicles completely covered in mud/dirt, hazardous material in truck bed, motorcycles, if you're not sure - ask a supervisor!
The name of our maintenance director...
Who is Jake Allen?
The name of our company AND team mascot...
Who is MOMO and Mo?
The proper process for when the wash goes 'down'
-Chain stuck
-Roller broke/jammed
-XPT/Computers not working
SOMETHING MAJOR IS BROKEN...
What is:
-Call Missy and send pictures/videos
-Assess the problem and let team know how you plan to fix
-FIX RIGHT AWAY, DO NOT WAIT
-Update Missy on progress, if other help is needed.
The acronym spelled out for W.A.R.P.
What is Welcome, Awareness, Recommend, Part Ways?
The acronym spelled out for F.A.S.T...
What is Friendly, Align, Safety, and Throughput?
This must be done twice a month to maintain the overall function of the tunnel and how our carwash operates...
What is Preventative Maintenance?
Bonus: When do the monthly and bi-weekly PM's drop on MaintainX?
The month/year that Missy started working for PitStop Carwash...
What is April, 2025?
Bonus Points: What month(s) did she promote to AGM and GM?
When the computer at the loading station says 'Low Level' the appropriate response is to...
Check power pack for hydraulic fluid levels, if low (below line) then we need to fill. Switch should be flipped and when green 'START' button comes back on levels are good.
The amount of time that is required to be at the pay station...
What is ALL DAY?
The number of REQUIRED rollers to follow a vehicle...
What is two?
PSA: We have three for safety and our volume flow.
The amount of times per month we should be checking the pressure of our vacuum suction...
What is twice a month?
Bonus Points: What device do we use to do this and where can it be found?
The MOJO chant...
What is...
M - O - J - O
SERVE - SHINE - GRIND
MOJOOOOOOOO!!!!!
Take us on a walk through the tunnel and name every moving part in the wash...
**MISSY WALKS AND APPROVES**
The midweek MOJO special...
What is... Half off the Protect Single Wash and 1st Month of a Protect membership (full price 2nd month and following)
Approximate dwell time of bug spray on the front of the vehicle...
What is 5 seconds?
The importance of completing Jolt checklists and assigned checklists from management...
What is maintaining a clean, orderly, and ready to go site at all times? Ensuring we are keeping labor, sales, and overall operation contained.
The month/year that PJ started working for PitStop...
*TRICK QUESTION*
August 2020 OR April 2021
(Mammoth switched to Paylocity in 2021 and PJ was entered as a new hire so his anniversary is celebrated twice in our system)
How many times a month we must measure the amount of sediment in the manholes...
What is four times per year?
Fun fact: It's due now, if you want to see how it's done come by tomorrow.
The number of passes we must sell each day...
What is churn plus at least 5. We need to find net member growth every single day, and the easiest ways to do this is to beat our churn and sell more than that to prepare for churn that may come the following day.
When do we put cones up?
At closing time (8:00pm) or when directed to do so by maintenance/management.
What is maintenance responsible for and what is our team responsible for when things break?
*SHOW CHART*
What famous football player owns a carwash?
Who is Travis Kelce?
Travis Kelce is part owner and investor in Club Car Wash (2020).
https://clubcarwash.com/csp/en/our-story?id=our_story&sysparm_article=KB0010089