Sales Growth Engines and Initiatives
Support and Services Excellence
Investing in Your Success
Competitive Strengths and Differentiators
Strategic Imperatives
100
A web based ERP offering that enables customers to focus on their core business versus managing IT.
What is Cloud Deployed Epicor ERP (SaaS)?
100
The name of the program that represents our Global Support Transformation.
What is EpicCare?
100
67% of buyers receive their source of information here.
What is Online?
100
This feature enables generation Y or millennial employees to adapt more easily because they are accustom to communicating this way.
What is Epicor Social Enterprise?
100
This relationship is the most important relationship within a company.
What is the Customer Relationship?
200
ERPA's new GEO Focus initiative is comprised of these 3 major areas.
What are US, Canada, and Latin America (LatAm)?
200
This Marvel Superhero has been portrayed by Toby Maguire and most recently Andrew Garfield.
Who is Spiderman?
200
A new resource to assist in the creation of RFI/RFP responses.
What is the proposal desk?
200
The ability to demonstrate competence within specific industries such as Electrical, Fabricated Metals, Print and Packaging, and Auto.
What is Vertical Expertise?
200
This Pixar movie features hundreds of Minions.
What is Despicable Me?
300
The only thing that will prevent us (like Superman) from being a Billion Dollar company in FY15.
What is Kryptonite?
300
The new team who supports customer projects remotely with specialized SMEs.
What is the Global Delivery Center?
300
A socially withdrawn and emotionally reserved physicist who physically transforms into the Hulk under emotional stress.
Who is Bruce Banner?
300
This differentiates our Support team, which is 2-3x the industry average.
What is tenure (years of service)?
300
The four ERPA strategies for success are growth, customer success, talent, and THIS.
What is operational excellence?
400
Expanding further into this target area will allow us to capture larger prospects and gain more market share.
What is the Mid-Market?
400
A new support technology to help address requirements for different languages.
What is translatable chat?
400
This investment will assist in expanding sales skills, ensuring our top talent remain a key competitive advantage.
What is the Training Manager?
400
The trusty butler who always knew how to keep Batman’s darkest secrets.
Who is Alfred?
400
Vertical focus, emerging markets, share of wallet and THIS are the 4 growth levers for ERPA.
What is moving up market (midmarket)?
500
What is the Mid-Market?
What is 3,300?
500
New template based implementation best practices.
What are Industry Deployment Models?
500
A Salesforce plug-in designed to streamline and automate the search for references.
What is Reference Edge?
500
This feature gives the ability to find data from a browser, with user defined searches, without using a license.
What is Enterprise Search?
500
FY15 will be a year of growth, and we will accomplish this through this process.
What is transformation?
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