Writing Fundamentals
Records and Files
Best Practices
Events and Protocol
Potpourri
100

This four-letter acronym defines the preferred style of writing at the Department of State.



What is Bottom Line Up Front (BLUF)?


100

Time and attendance, vouchers, and procurement orders are all examples of these types of records.


What are temporary records?

100
How you report that you are having computer issues.
What is by phone, email or through an online work order?
100

You would contact this office concerning visits of high-level foreign officials.


What is the Office of the Chief of Protocol?


100
During an introduction the honor is given to the more senior official by...

What is speaking their name and title first?

200

This process involves reviewing a document and revising or changing the wording in some places.


What is editing?


200

Questions concerning records management policies and practices can be directed here.


Who is your Bureau Records Officer?


200
A best practice for submitting receipts with a voucher.
What is staple or tape the receipts to a sheet of paper?
200

This diplomatic rule governs the rank of U.S. and foreign officials.


What is the Order of Precedence?

200
An international treaty that dictates diplomatic protocol.
What is the Vienna Convention on Diplomatic Relations?
300

Words like at, in, on, with, before, and after are what part of speech.


What are prepositions?


300
The Records Management name for people at the DAS level and above.

What is Capstone?

300
This is a best practice for closing the safe every night.
What is spin the combination dial 4 times in one direction?
300

These three methods are used to reserve event venues.


What are: Contacting the GSM Conference Coordinator, ReservIT! and, Bureau Websites?  


300
This must be turned off on all cellular phones while in Department of State facilities.
What is Bluetooth?
400

When preparing any documents, this resource can help because it includes templates and style guides for reference.


What is the Executive Secretariat Infolink?

400
All records eventually end up here...

What is the National Archives?

400
You will never be wrong using these titles when introducing someone.

What is Sir or Ma'am?

400

This funding is used specifically for the promotion of USG policies and interests.


What is Representation?


400
According to an AchieveGlobal study, 1 out of 3 people would rather be....
What is treated well over having their issues resolved immediately?
500

R.e.a.d.  C.h.a.r.a.c.t.e.r  b.y.  C.h.a.r.a.c.t.e.r.

What is proof-reading?
500
This is the single letter family of the Office of Records Management.

What is M?

500
Ambassador Heffern's favorite trait in an Office Support Professional.
What is the "Helpful Gene?"

500
This funding is used specifically for the promotion of USG policies and interests.

What is Representational funding?

500
This office assists with managing workplace conflicts.

What is the Office of the Ombudsman?

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