Team Dynamics
What are Tuckman's Four Stages of group development?
What are the three possible outcomes of using Bases of Power and Influence Tactics?
Resistance, Compliance, Committment
Laisse-Faire Leadership (LF)
What three components make up Schein's Cultural Assessment Model?
Artifacts, Espoused beliefs & values, underlying assumptions
You observe a team performing well with minimal oversight and very little conflict. Which Tuckman stage are they most likely in?
Performing
Tasks
Boundaries
Norms
Authority
What follower outcome is most likely when a leader uses personal power such as expert or referent power?
Committment
A leader who watches and searches for deviations from rules or standards is exhibiting what kind of leadership behavior according to the FRLM?
Management By Exception - Active
"Duty, Honor, Country" is an example of what component of Schein's Cultural Assessment Model?
Artifact and/or Espoused Belief & Value
Which of the four variables of effective teams defines team membership and roles?
Boundaries
What are the three risks associated with high cohesion?
Group think, overbounding, ollieism
When a follower complies only to avoid negative consequences, which outcome is present?
Compliance
Which transformational behavior involves understanding followers needs and providing tailored mentorship?
Individualized Consideration
What is one of the three ways a leader should address resistance? (Kotter's steps 1-3)
Will accept any of the following:
1. establish a sense of urgency
2. form a powerful coalition
3. create a vision
What three components make up the toxic triangle?
What is authority (four variables of effective teams)
who gets to decide what?
the decision making power and autonomy given to the team and its members
Which influence tactic relies on asking someone to participate in the decision process in order to increase their buy-in?
Consultation
What are the "Four I's" that make up the Components section of the Transformational Leadership Model?
Idealized Influence, Inspirational Motivation, Individualized Consideration, Intellectual Stimulation
What are the steps of the Leading Change Framework?
1. Assess the Need for change
2. Identify resistance and prepare for change
3. Lead change
4. Anchor change into the culture
Which type of follower supports a destructive leader due to fear, unmet needs, or low confidence? (broad category name)
Conformers
What are the four components of process in the Team Leadership Model (TLM)?
P-1 Effort, P-2 Skills and Knowledge, P-3 Strategy, P-4 Group Dynamics
Reward, Punishment, Legitimate, Information
Which component of TFL focuses on encouraging creativity and challenging people to reframe problems in new ways?
Intellectual Stimulation
What function does Step 8 serve in Kotter's model?
Anchoring new approaches into the culture
A company adopts a new policy but does not change the physical layout, training programs, or informal stories people tell. Which Schein category was ignored?
Reinforcing mechanisms
What are three components of outputs in the Team Leadership Model (TLM)?
People (individuals are satisfied)
Performance (outcomes are acceptable to stakeholders)
Team Viability (future capability of the team improves)
In a situation where a leader lacks formal authority but needs to influence behavior, which bases of power would likely be most effective and why?
Expert and Referent
(these do not rely on formal authority and instead leverage competence and relationships to motivate follower committment)
What leadership behavior(s) in the Full Range Leadership Model are described as 'Transactional'?
Management By Exception-Passive, Management By Exception-Active, Contingent Reward
What is the difference between Schein’s embedding mechanisms and reinforcing mechanisms?
Embedding mechanisms are the primary ways leaders signal what they truly value. They shape culture through daily leader actions.
Reinforcing mechanisms are the formal systems, structures, policies, and symbols that support and stabilize the culture leaders are trying to create.
What is the clearest sign that a change effort has been fully anchored into a unit’s culture?
The new behavior continues even when the leader is not present