APP
Application has a golf mobile/cart listed as the vehicle. Where would this be routed to?
??UA
In some states golf mobiles are registered for road use, however there are specific endorsements that need to be added to policy that ??UA handles.
ADV is advising there is a security freeze on one or more drivers. Where would this be routed to?
#RUN
Vehicle use is listed as Antique/Classic. Where would this be routed to?
#AUN
Which state requires we route application to ??UA to calculate LDD?
California
Application has a custom motorcycle with a VIN that is not in standard format. Where would this be routed to?
#AUN
ADV is advising a vehicle in the household may have a duplicate VIN. Where would this be routed to?
??UA
#RUN- different companies (Commercial to PPASS or vice versa)
Insured has a State Department License. Where would this be routed to?
#RUN - This includes Diplomatic and consulate licenses.
Agent remarks state payment (dollar) amounts or 50/50 option. Where would this be routed to?
#RPC
Any other payment types that do not include SFPP.
System message & ADV are advising that a Financial Responsibility Filing is needed. Where would this be routed to?
<@UN
Examples: SR22, SR26, FR19, FR44
Where would gray market vehicles be routed?
#AUN
Fun Fact! A Nissan Skyline is a gray market vehicle.
(Some older Nissan/Datsun may be gray market)
Canadian MVR request form is received with application. Where would this be routed to?
??UA
Provinces not requiring MVR form and can be issued as normal would include Ontario (ON) Alberta (AB) and Quebec (QC).
If there is an M record, 15 Status, and household note with recent UN action. Where should this be routed to?
#RUN - Do not make any updates to the household to avoid feedback.
Agent remarks list an SFPP account number. Where would you route this?
#RPA
#RPC does not handle SFPP accounts
ADV is advising that application may qualify for Mutual. Application is written in Fire but existing policy in household is in mutual. Where would this be routed to?
This would be considered a SMO.
-ZUN- Raw New
*#UN - Added
Application has a 2024 Rolls Royce that is not populating in TDE and previous year model not in the IRG. This would be considered high value. Where would this be routed to?
#AUN
Application comes in with policy # in REPL NO field. Policy is active and in another household with matching named insured. This would be considered a New # transfer. Where would this be routed?
??UA
If the named insured does not match but vehicle does. It would be an ROC/ New # Transfer.
Application has limits over $ 1 million. Where would this be routed to?
-ZUN - Raw New
*#UN - Added
Existing policy qualifies for MCD, but effective date is blocked. Where would this be routed to?
#RPC
Separate CWS transaction would be created, policy note left, and transaction routed to #RPC.
(CA) Driver has a revocation that is 6 months or longer. Where would this be routed to?
??UA
Example:
Start Date 01-01-25 to Stop Date 09-01-25.
-ZUN (Raw New)
*#UN (For Added)
If it is past looksee and have an ineligible coverage or deductible it will be routed to #RUN.
Application has no TDE screens and a system message: PREISSUANCE AND/OR STREAMING BYPASSED - ENTER ON PREPI IF PMR DOES NOT EXIST. Where would this be routed?
??UA - screens need to be rebuilt.
ADV is advising to delete AFD. Where would this be routed to?
??UA
(ADV must specifically note to "delete AFD")
Application includes MVR form for Puerto Rico License. Where would this be routed to?
??UA
Where would we route a revised application with effective date correction when original has been issued?
#RUN
Your application has a DBA listed as named insured, but vehicle is a 2010 Harley-Davidson. Where would this be routed to?
It would not be routed. It should be retained by PLAA and issued as normal.