Lobby
Where do we ask the prospect to sign
in prior to starting the tour?
Prior to starting the tour, we ask the prospect to
complete the digital guest register. This allows
them to sign a waiver, and also sends them an
email with a link to join that can be used at the
conclusion of the tour.
Why do we lead the potential member
to the BACK of the cardio theatre?
So that they're able to get a full view of the cardio
equipment and TVs.
What is the main benefit of a Full Body Circuit?
Allows a member to get a full body workout quickly
and easily.
How long should items be left in a
locker?
Lockers are for day use only
How do we introduce the potential
member to the BCM benefits area?
We offer a membership that includes exclusive
perks. Everything that I am about to show you is
included in the PF Black Card Membership
What do our members enjoy in the
Judgement Free Zone®? What do our
clubs have to offer?
Our members enjoy working out in a clean,
comfortable, non-intimidating environment.
Our clubs offer something for everyone, with a
wide variety of high-quality, brand name
equipment, including both cardio and strength,
plus areas where you can focus on stretching,
mobility, and functional training.
How do you describe
the cardio theatre?
As you can see,
we have a variety of state-of-the-art cardio
equipment that is all very user friendly.
Which muscle groups are targeted by
completing the entire circuit?
The pieces of equipment that make up the circuit will target
every muscle group, including upper body, lower body,
and core.
How should you invite the prospective
member to check out the locker rooms?
Stand in a central location outside the locker rooms
and point out the men’s and women’s locker rooms.
After describing the locker rooms as you normally
would, say, “Take a moment to check out the locker
room and let me know what you think.” You will wait
outside for them.
If the prospect decides to try out any of
the BC Perks, you must ______ the
equipment before use and they must
_______ after use.
Sanitize
What is the second question we ask in
the lobby section of the tour?
Do you currently have a workout routine? What
type of exercise do you enjoy?
What do you point out about the Cardio
equipment in this station?
You can use headphones to listen to any of our HD
televisions.
What do you demonstrate after
wrapping up the circuit area?
How to sanitize a piece of equipment to the PF
Standard
In addition to the lockers, what
four things do we provide?
1. Showers
2. Private changing rooms
3. Plenty of counter space
4. Full bathrooms
"This is a 7-10 minute heated aquatic
massage, fully customizable with _____
different pressures and _____ different
speeds."
10 different pressures and 4 different speeds
After explaining the JFZ and what we
offer, what question do you ask the
prospect?
When do you plan to work out?
What do you say while transitioning
from the Cardio Theatre to the Strength
area?
We pride ourselves on the sanitization and cleanliness of
our gyms. Our team members conduct cleaning walk-
arounds every 20 minutes and constantly sanitize and clean
throughout the day, focusing on high-touch and high-traffic
areas. We also conduct a full deep-cleaning and disinfection
process for the entire club daily. Throughout the gym you
will find sanitization stations. On top of our team’s
sanitization and cleaning practices, we require our
members to sanitize their hands and clean equipment
before and after use.
How should the member use the
stations of the 12-minute Abs Circuit?
It runs on a red light/green light operating system and
consists of 9 stations. You would start at station #1
and when the light turns green, it is green for 60 seconds
and that is when you would complete the exercise. The light
is then going to turn red. When the light is red, it is red for
20 seconds. During this 20 second break period you would
be able to rehydrate, sanitize the previous machine, and
prepare for the next station in the sequence.
How do you describe the PF®360 unit?
Welcome to our PF® 360. This versatile piece of
equipment is packed full of accessories like
kettlebells, resistance bands, and more. It creates
balance between strength and cardio with limitless
options to keep your functional training workout
varied and exciting.
“This booth is a 12 minute toning and
energizing workout booth that uses
___________________________________."
vibra-shape technology to tone and firm muscles
such as your arms, legs, glutes and core.
Why don't we ask the potential
member if they would like a tour?
They might assume it's a long process or that
taking a tour is out of the ordinary, but it's important
for them to receive a tour so that they're aware of all
the great things PF has to offer at a low price.
What question can you ask in this area
to personalize the tour?
“Is there anything specific you’re looking for in this
area?”
"Welcome to our 12 Minute Ab Circuit.
This circuit allows you to get
____________________________________.
A full core and stretching workout
in just 12 minutes.
How do you describe the TRX
Suspension Training Area?
Our TRX Suspension Training area provides a fun
way to incorporate functional exercises into your
workout routine. The fit graphics on the floor will
guide you through your workout by showing you
how to start and end each exercise. You’ll find over
45 different TRX exercises on our app.
The Recovery Lounge offers a
combination of __________, ___________,
and ____________ to kickstart the
recovery process.
Cold, heat, and compression