Definitions
Levels to This
Why the Conflict?
Pros of Planning
100

Desired future circumstance or condition that the organization attempts to realize.

What are goals?

100

Shorter-term goal given to lower management for their departments, work groups, and individuals.

What are operational goals?

100

Sales Department's goal is to win revenue and satisfy clients. Operations Department's goal is efficiency and quality control. What type of goal conflict is this?

What is departmental goal conflict?

100

This question provides a source of motivation and commitment.

What is, "What am I (we) working toward?"

200

Blueprints for goal achievement specifying the necessary resource allocations, schedules, tasks, and other actions.

What are plans?

200

Medium-term goals for middle managers of major divisions and functions.

What are tactical goals?

200

The local R&D lab is focused on completing battery testing of a prototype by May 2026, whereas the corporate R&D lab is focused on developing 5 new batteries by 2027, but want the local R&D lab to test as they develop prototypes. 

What is short-term vs. long-term goal conflict?

200

Guide resource allocation answers this question.

What is, "Where should I (we) put my (our) money?

300

Determining the organization's goals and defining the means for achieving them.

What is planning?

300
Broad statement describing where the organization wants to be in the future.

What are strategic goals?

300

Two people are working together on a project where Sally likes to be ahead of schedule on deadlines, but Kevin likes to procrastinate and barely meet the deadline since he loves the adrenaline rush. However, this gives Sally anxiety. Name that conflict.

What is, people are different?

300

Goals and plans are a guide to action by addressing this question.

What is, "What should I (we) do when?"

400

What question does goals address?

What is, "What do we want to get done?"

400

Why organizations exists?

What is the mission statement? What is an org's core purpose and values?
400

Sally and Kevin can use this method to manage their goal conflict.

What is use debate and open dialogue?

400

Goals and plans set a standard of performance by addressing this question.

What is, "Am I (Are we) doing a good job?"

500

Fill in the blanks: _______ + _______ = _________

What is Goals + Plans = Planning?

500

This visually represents all goals and plans linked to an organization's success.

What is a strategy map?

500

What is a method for the local R&D and corporate R&D labs to utilize to satisfy their respective goals?

What is time sequence goals?

500

Decreasing creativity problems is a limitation to planning that can be counteracted with...

What are stretch goals?

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