Planning
Define a SMART Goal
Specific, Measurable, Attainable, Results, Timebound
How much of a DOS's time should be spent on admin duties?
5%
The key to hitting team goals is the break it down to..
each individual agents goals
A WIG is what?
Wildly important goal
keeps you on track while keeping distractions,
procrastination, and unproductive multitasking at bay.
Time blocking
Goal setting is revisited an a --- basis
Monthly
In A SMART goal, the SPECIFIC has your agent identify
WHAT the team member is looking to achieve
or--
(Their One main objective , Wildly important goal)
2 Main Areas of focus for a DOS
People & Strategy
A great place to start an agent vision board
Canva
A map used to identify your dreams and goals for the year is...
Vision Board
according to a sample DOS calendar, the bulk of your day after lunch is devoted to
Agent coaching 1:1's
The team is off track, be ...
Transparent
(but positive!)
The GPS model focuses on
Goals, Priorities and Strategies
Your goal as leader is to create ---- for your team
Vision
What is goal tracking, monitoring performance metrics, improving processes
A DOS's Strategy