Product
On the Premium Plan, admins will get dedicated account support from their...
Dedicated Service Advisor (DSA)
What is the difference between basic support and priority support?
Call, Chat and Email 6a-6p, but prio lets you "skip the queue"
What team assists businesses interested in adding and paying international employees in Canada?
Expansion Sales | International Team
How much does Gusto charge for W2's or 1099's at the end of the year?
$0!!
What tool do we use to view the back end of someones Gusto account?
Panda
Name three features of our time and attendance product?
Time Kiosk, Geolocation, Scheduling, Time Off Policies, Workforce tracking, direct payroll syncing....
Name all five of the Simple a-la-carte add-ons
time tools, talent and team management, HR resources, priority support and next day direct deposit
Name our two Health Insurance teams
New Plan and Broker Sales
What does gusto charge per payroll after the first payroll of the month?
$0!
Who powers the HR resource center?
Mineral
Name all FIVE of our revenue share partners (for Workers' Comp and 401k)
Guideline, Betterment, Vestwell, Human Interest and NEXT
If you're only paying 1099 contractors can you be on any plan?
Yes!
What team handles account set up for businesses on the Premium plan?
Specialized Onboarding
What direct deposit speeds are available with Gusto?
4-day, 2-day and next day
What is an RFI?
Request for information (really freaking important)
If someone asked if we integrated with their time-tracking software t-sheets what would you do?
Ask them how they like t-sheets, what they're paying and educate them on Gusto's native time and attendance tools and the value they provide by saving time, money and reducing error with a seamless and automatic sync to their payroll
Name at least three differences between the Simple plan and Plus plan
* Time and attendance tools
* Multi-state payroll
* Next day direct deposit
*Priority support
*Team and talent management
*Customizable hiring and onboarding templates
What team works with unmanaged accountants and smaller firms
Gusto Pro Core
Regular payroll will only fall on designated paydays based on your pay schedule. Off cycle payrolls still follow your direct deposit speed, but are paid outside of a determined payday
Name three POS softwares Gusto integrates with
Clover, Shopify and Upserve
What are the two ways you can have health insurance administered with your payroll plan and what are the costs for each?
1) Gusto as your broker is available with all plans at no additional cost. 2) Integrate your existing broker on Plus for $6 /PEPM or included with Premium
What would the monthly cost be for a business on the Simple plan with HR resources and Next Day Direct Deposit a la carte add-ons paying their 12 W2 employees?
$273
Who helps businesses utilizing our payroll software that will be embedded into their direct tech stack
Gusto Embedded
What does "full service payroll" mean exactly?
Gusto will calculate, file and remit state, local and federal taxes on a business's behalf
What is the difference between a Primary admin and a Full-access admin?
Only the Primary admin can manage other admins