ISSUES LIST
PROOF OF DELIVERY
DAILY URGENT REQUESTS
PLANT VISITS
MEXICO
100

WHAT IS THE MOST COMMON LIAISON ISSUE?

MINIMIUM QUANTITIES

100

WHAT'S THE MOST COMMON REASON FOR POD?

INCORRECT PAPERWORK FROM VENDOR/NO FORD PO INFORMATION.

100

HOW MANY URGENT REQUESTS DO LIAISONS GET ON A DAILY BASIS?

10-15

100

WHAT DOES MP&L STAND FOR?

MATERIAL PLANNING AND LOGISTICS

100

HOW MANY PLANTS ARE THERE IN MEXICO?

6

200

DO ARIBA ORDERS SHOW UP ON LIAISON ISSUES LIST?

YES

200

WHAT IS NECESSARY FOR A VALID POD?

CARRIER TRACKING NUMBER/ PACKING SLIP WITH FORD PO#

200

WHAT ARE THE REASONS FOR SO MANY URGENT REQUESTS?

Customer Delayed Procurement and Replenishment Activities

200

WHAT DO LIAISONS DO ON A CRIB CRAWL?

LOOK IN GENERAL STORES STOCK LOCATIONS AT ITEMS IDENTIFIED FOR RESEARCH

200

WHAT DOES BTS STAND FOR?

BORDER TRANSPORTATION SERVICE

300

HOW MANY NEW ISSUES ARE ADDED DAILY PER LIAISON?

5-10

300

WHICH POD'S DO LIAISONS FOCUS ON FIRST?

PREPAID POD'S/ HIGH DOLLAR PODS

300

HOW LONG DOES A LIAISON HAVE TO RESPOND TO AN URGENT REQUEST?

WITHIN 24 HOURS

300

WHAT ARE THE MAIN REASONS FOR A PLANT VISIT?

GETTING POD'S RESOLVED, MEET WITH ENGINEERS TO GATHER INFORMATION ON PART ISSUES.


300

WHICH OF THE FOLLOWING IS NOT A FORD MEXICO PLANT- BBC, F01, B67, M01, BBE

F01

400

WHAT'S THE SECOND MOST COMMON LIAISON ISSUE?

NEGOTIATE/RESEARCH

400

WHAT ARE SOME OTHER REASONS WE SEE PODS?

FEDEX LOST SHIPMENTS/ VENDOR SHIPS TO INCORRECT FORD FACILITY

400

HOW ARE URGENT REQUESTS IDENTIFIED?

EMAIL OR PLANT PHONE CALL

400

WHAT DO LIAISONS DO TO IDENTIFY A PART ON THE PROBLEM SHELF?

USE CPARS BOSS 90 TO LOOK UP THE PHYSICAL# ON THE PART TO BACK INTO A GENERAL STORES#.

400

WHICH IS THE FURTHEST FORD PLANT?

M01- CUATITLAN

500

WHAT PERCENTAGE OF ISSUES ARE PO'S?

35-40%

500

WHAT IS THE AVERAGE WEEKLY POD $ AMOUNT FOR ALL LIAISONS?

$150,000

500

IS THERE A DIFFERENCE BETWEEN AN URGENT REQUEST AND AN EMERGENCY/LINE DOWN REQUEST?

YES- EMERGENCY/LINE DOWN TAKES PRECEDENCE, LIAISON'S DROP WHAT THEY'RE DOING TO RESOLVE. 

500

WHAT GIFTS DO CRIB ATTENDANTS LIKE THE MOST?

ANY TYPE OF FOOD

500

WHAT ARE THE 2 MOST IMPORTANT THINGS TO CHECK WHEN QUOTING MEXICO?

QUOTED PART NUMBER MATCHES FORD CPARS.

IS THE PART ELIGIBLE TO CROSS THE BORDER.

EXAMPLE- NO BATTERIES!

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