Communications Management
conveying information or messages without using spoken words, typically through body language, facial expressions, gestures, posture, and eye contact, essentially communicating through physical actions rather than speech.
Non-Verbal Communication
§Used to analyze a sequence of events
and uncover relationships within it
§Helps root out problems within a
business or manufacturing process
Flow Chart
Also known as human resources
Collection of individuals with assigned roles and responsibilities working together to achieve a shared project goal
Team Resources
a document that authorizes a project and defines its goals, tasks, and responsibilities
Project Charter
Taylor Swift
The 5 C's represent Communication that is Correct, Concise, Clear, Coherent and...
Controlled
§Bar graph
§Shows the distribution of data
§Visual representation of information
that aids analysis and comparison
Histogram
•Includes the processes to identify, acquire and manage the resources needed for successful completion of a project.
Project Resource Management
the process of overseeing an organization's activities to ensure a desired level of quality
Quality Management
Emmy and Golden Globe-winning actress, singer, activist, and fashion icon. Starred in Shake it Up, Spiderman, and Euphoria
Zendaya
resources that a company uses to help a project succeed. They can be physical or knowledge-based, and can include policies, procedures, and templates
§Also calledr
Ishikawa diagram
§A way to identify and sort potential
problem causes
Cause and Effect Diagram/ Fishbone Diagram
§Is an ongoing commitment
§Results in:
§Quality products
§Quality companies
Is a philosophy rather than a technique
Quality Management
Quality Assurance
his real name is Jacques Bermon Webster II (born April 30, 1991)
an American rapper, singer, songwriter, and record producer.
Goosebumps, sicko mode, Butterfly Effect
Travis Scott
Electronic method to communicate with all stakeholders in a timely and efficient manner
Project Management Information Systems
§Graphical representation
of two variables used to determine cause
and effect
Scatter Diagram
internal and external conditions that affect how an organization operates and makes decisions
EEF
a set of guiding principles or standards that outline the expected behavior and conduct of individuals within an organization, profession, or group, establishing a framework for making ethical decisions and ensuring actions align with core values and societal norms
Code of Ethics
an American actress, singer, and television personality
Akeela and the Bee, True Jackson VP, and NOPE
Keke Palmer
the ability to effectively express ideas and thoughts clearly, using both verbal and non-verbal communication skills, while also adapting to different situations and audiences to achieve desired communication goals in a socially appropriate manner
Communication Competence
§helps determine which problems need
the most immediate attention
Pareto Chart
Quantifiable measures used to assess the performance, effectiveness, and overall quality of a product, process, service, or system
Quality Metrics
ethical goals or ideals that people strive to achieve.
Aspirational Standards
Shéyaa Bin Abraham-Joseph (born October 22, 1992)
an American and British rapper based in Atlanta, Georgia
Redrum, Creepin, Good Good, A Lot
21 Savage