Time Management
Name one way to prioritize tasks.
What is important vs urgent matrix, etc?
This document outlines all resident fees.
What is the Community Fee Guide or CFG?
This form must be completed at move in in order to withhold a deposit later.
What is the Inventory and Condition Form?
A resident has this long to accept an electronic refund.
What is 5 days?
This system integrates resident balances with Receivables.
What is the PMS/FAS/DA?
This tool helps estimate rental costs for prospects.
What is Cost Calculator?
This is when the CFG should be provided.
What is At move-in, renewal, or when pricing is discussed?
This makes a condition description "Specific".
What are detailed notes?
If a resident does not accept the electronic refund, this happens.
What is a physical check is mailed?
Greystar@portal.online is the email for this department.
What is GSR or Greystar Receivables?
In order to lead effectively, choose this mindset.
What is Positive and Proactive?
TMLP stands for this.
What is Total Monthly Leasing Price?
Deterioration from intended use not negligence is commonly known as this.
What is normal wear and tear?
These documents must be included when you mail a past resident within 30 days.
What are deposit statement, refund (if applicable), and backup?
These must match between GSR and property records.
What are all FAS/DA charges?
Name one ACM specific resource.
What are Dale Carnegie, RISE mentoring, etc?
Name the 3 components of TMLP.
What are Base Rent + Fixed Fees + Resident-Opted Charges?
These can be used to justify deposit charges.
What are backup invoices, estimates or time logs?
These two elements must match between the FAS and the Workbook.
What are charges and refund amounts?
This term is referred to when payments are collected by GSR.
What is Recovery?
Continuous self improvement and learning concept is also known as this.
What is "Sharpen your Saw"?
You can find CFG resources in these 3 places.
What are SOPs, OneGreystar and Workday?
This tool calculates allowable charges for paint, carpet etc.
What is the WA state Deposit Withholding Workbook?
If a resident doesn't claim their refund, this should be completed.
What is the Unclaimed Process?
This channel houses training for Receivables.
What is Advantage Solutions?