DEFINITIONS
This involves techniques such as acknowledging, clarifying, confirming, understanding, and addressing barriers that hinder effective communication and comprehension.
What is Active Listening?
This tool is primarily used in adaptive approaches to maintain the list of backlog items to be worked on during a project....
What is Backlog Management?
This is used to identify a list of ideas in a short period of time and is conducted in a group environment led by a facilitator.
What is Brainstorming?
A combination of tailored communication skills that considers factors such as clarity of purpose in key messages, effective relationships and information sharing, and leadership.
What is Communication Competence?
This is a description, analogy, or schematic used to represent how the communication process will be performed for the project.
What is a Communication Model?
Simple, structured processes used to analyze what happened, why it happened, and how it can be done better by the participants and those responsible for the project or activity.
What is an After-action review (AAR)?
The comparison of actual or planned products, processes, and practices to those of comparable organizations to identify good practices, generate ideas for improvement, and provide a basis for measuring performance.
What is Benchmarking?
A virtual brainstorming, uses a digital collaboration platform, documents stored cloud or server, or other online tools in order to generate and prioritize ideas, discussing he advantages and disadvantages of specific topics.
What is Brain-Netting?
Interactive Communications
Push Communications
Pull Communications
What are three methods of communications as detailed in the PMBOK Eighth Edition?
This occurs between two or more parties performing a multidirectional exchange exchange of information in real time.
What is Interactive Communication?
The programming of machines with patterns and processes similar to those observed in -and by - humans and human interactions.
What is Artificial Intelligence (AI)?
A method of estimating duration, cost, or required resources by aggregating the estimates of the lower-level components of the work breakdown structure (WBS).
What is Bottom Up Estimating?
This is a brainstorming technique with a main goal of creating a list of questions related to an idea or an issue from different angles.
What is Starbursting?
A type of conflict resolution that brings some degree of satisfaction to all parties in order to temporarily or partially resolve the conflict.
What is compromise and reconcile?
What is Networks and social computing communication?
A structured, independent process used to determine if project activities comply with organizational and project policies, processes, and procedures.
What is an Audit?
This is a graphical representation of the work remaining versus the time left in a timebox.
This is an iterative brainstorming technique that repeatedly asks "why" in order to get beyond symptoms and get to the root cause of the problem.
What is the five Whys Analysis also known as Root Cause Analysis?
Encode
Transmit message
decode
What is the sequence of steps in a basic communication model?
The message is sent via a communication channel and may be compromised by various physical factors such as unfamiliar technology or inadequate infrastructure. Noise and other factors may be present and contribute to the loss of information in transmission and/or reception of the message.
What is Transmit the message?
This technique is used to identify a list of ideas in a short period of time and is conducted in a group environment and let by a facilitator.
What is Brainstorming?
This is a Visual representation that helps trace an effect back to its root cause.
Name one of the common representations we use in Project Management.
DAILY DOUBLE
What is a Cause-and-Effect Diagram?
Fishbone
Ishikawa diagram
A brainstorming technique where everyone within the team takes a turn to generate and develop ideas.
What is Round Robin?
This is a communication approach with minimal connection between the person or group sending the message and the large, sometimes anonymous, groups for whom the information is intended.
What is Mass Communication?
An analytical technique used to determine the information needs of the project stakeholders through interviews, workshops, the study of lessons learned from previous projects, etc.
What is Communications Requirement Analysis?