Manual Changes
Plan Changes
ECL/JCL/SCL/SWL Changes
Lump Sums and LAP's
Miscellaneous
100

Where would a request for a gender change go on the Policy Change Form?

What is the remarks section?

100

When can a plan change  for term to term be done? 

What is within the first 90 days?

100

Who processes surrender of additions for ECL/JCL/SCL/SWL policies?

Who is CCS?

100

What is the minimum LAP that can be put into a policy?

What is $1?

100

What is a MEC?

What is a heavily funded life insurance policy that is taxed less favorably than other life insurance contracts?

200

What is the turnaround time for a Split?

What is 5-10 business days?

200

What is a series exchange?

What is a change from an older series product to a current series product?

200

What is edit message I163?

What is a deficiency premium edit message which indicates if a policy is deficient?

200

How much is the lump sum cap?

What is $400,000?

200

What is a lean mix?

What is a policy with more TIB than base?

300

This system is used to determine who changed an insureds DOB. It can also be used to see who processed specific transactions on a policy or ISA. What is the system?

What is CSS UTIL?

300

What are the requirements for changing a UU policy to paid up?

What is the policy must be past the first anniversary, policy value must be greater than $0, and policy must meet the minimum policy size of $5,000?

300

What do you check for if a request comes in to terminate the LAP on the policy and the policy is paid to the anniversary?

What is verify if intent is to change dividend to QP?

300

What is the edit message that tells us if a policy passes or fails the max premium limit?

What is I141?

300

If a policy change is being done within the first 90 days when does the calculation go back to?

What is the policy date?

400

In order to process this policy change two policies must have  11 matching pieces of information. What is the change?

What is a Merger?

400

What MEC test does a plan change for perm to perm go through?

What is the material change test?

400

When checking for QP eligibility and/or deficiency after the change what do you document and attach to your case?

What is document is the policy is eligible for QP or if there is deficiency and attach IFL to case?

400

What is backdating interest?

What is in cases where the lump sum was not received on the anniversary date,  we recover a portion of the investment experience loss by charging backdating interest that is deducted from the lump sum?

400

These options are selected in PCTC when there is additional processing to be done for a case. What are the options?

What are submit and do not auto close the case?

500

If the clients goal is to merge two policies ( one term and one perm) to have one permanent contract what is an alternative option? 

What is converting the term policy to a perm policy?

500

What are policy reserves?

What is the amount of funds that the company is required to hold for the payment of future claims? 

500

What do you look for in CSS history to verify if a policy that has been deficient in the past is still deficient?

What is the most recent PREM BILL ANN and look for a variable TIB prem?
500

What should you run along with an estimate for an LAP or lump sum to verify if the change causes a MEC in the future?

What is an after change IFL?

500

What is the minimum base amount for a UU series policy?

What is $50,000? 

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