What are the three main project management approaches?
Predictive, Adaptive, and Hybrid
What are the four values of the PMI Code of Ethics?
Responsibility, Respect, Fairness, and Honesty
What leadership skill involves encouraging team members to work toward project goals?
Motivation
What is the purpose of project communication?
To effectively share project information with the appropriate people.
Your project's requirements are clearly defined and unlikely to change. Which project approach would likely fit?
Predictive
Which project approach plans most of the project before the work begins?
Predictive
A project manager admits that they made a mistake instead of blaming a team member. Which ethical value does this demonstrate?
Honesty
What listening technique requires giving someone your full attention and showing that you understand their message?
Active Listening
Which communication method would usually be better for a quick question: an email report or instant message?
Instant Message
Your team expects requirements to change frequently based on customer feedback. Which project approach would likely fit?
Adaptive
Which project approach allows the team to adjust and change plans throughout the project?
Adaptive
A project manager gives every vendor the same opportunity to compete for a contract. Which ethical value does this demonstrate?
Fairness
Two team members disagree about how a task should be completed. What leadership issue needs to be managed?
Conflict
What type of project communication tells stakeholders about the project's current progress?
Status Update
A team member tells you privately that another employee is taking credit for their work. What leadership skill should you use FIRST to understand the situation?
Active Listening
Which project approach combines elements of predictive and adaptive approaches?
Hybrid
A team member takes ownership of a task they failed to complete on time. Which ethical value does this demonstrate?
Responsibility
A project manager recognizes a team member for doing excellent work. What leadership skill can this help improve?
Motivation
Why should a project manager consider the audience when choosing a communication method?
Different stakeholders may need different information or methods of communication.
You discover that information in a project status update is incorrect. Leaving it unchanged would make the project look more successful. What should you do?
Correct the information and report the project's status accurately.
A team knows the project's overall deadline and budget but expects customer requirements to change throughout the project. Which approach could combine structured planning with flexibility?
Hybrid
A project manager disagrees with a team member's idea but listens to the idea and responds professionally. Which ethical value does this best demonstrate?
Respect
During a meeting, a project manager listens to both sides of a disagreement and helps the team find a solution. What TWO leadership skills are being demonstrated?
Active Listening and Conflict Management
A project has fallen behind schedule. The project manager needs to explain the problem, its impact, and the team's plan to fix it to the sponsor. What type of communication would be appropriate?
A Project Status Update
A project team is missing deadlines because members are confused about responsibilities and are not communicating with each other. Name TWO Domain 1 skills the project manager could use to improve the situation.
Accept reasonable answers including effective communication, active listening, motivation, and conflict management.