Submissions
SLA Core
100

This email address MUST be on copy when submitting SDDs and intake forms to the IT Applications team.

pmo@bealiv.com

100

The Applications team must provide an acknowledgement of the project/promotion within __ business days.

1-2 business days

200

This primary email address should be used to submit SDDs and intake forms for review and onboarding with the PMO.

applications@bealiv.com

200

Once all the necessary information is provided and signoffs are completed by the Applications team, the PMO will communicate approval, deferral, or rejection within ___ of the final submission.

24 hours

300

Marketing tactics used to attract new customers and retain existing ones by offering special deals, discounts, or incentives on services

Promotions

300

Place the initiative in the appropriate queue based on strategic alignment and business impact.

Prioritization

400

A temporary endeavor undertaken to create a unique product, service, or result

Project

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