Basics
A temporary effort undertaken to create a unique product, service, or result.
What is a project?
The ability to recognize and manage your own emotions and understand the emotions of others.
What is emotional intelligence (EI)?
An uncertain event or condition that could positively or negatively affect a project.
What is a risk?
Work performed to deliver a product, service, or result with specified features and functions.
What is scope?
An ordered list of work needed to improve the product.
What is the Product Backlog?
A visual diagram used to identify possible causes of a problem. It often looks like a fish skeleton.
What is a Fishbone/Ishikawa diagram?
The longest path through the schedule network that determines the shortest possible project duration.
What is the critical path?
This person provides resources and support for the project and is accountable for enabling project success.
Who is the project sponsor?
Rules established by the team for how members will work and interact with each other.
What are ground rules/working agreements?
This can only be negative.
What is an issue?
Breaking project deliverables and work into smaller, more manageable components.
What is decomposition?
A short period of time during which an Agile team creates an increment of value.
What is an iteration/Sprint?
Asking “Why?” repeatedly to uncover the underlying cause of a problem.
What is the 5 Whys?
How long an activity can be delayed without affecting specified schedule objectives.
What is Float/Slack?
Predictive, Agile, and Hybrid are examples of these.
What are development approaches?
Teaching someone how to perform a specific skill they don't currently know.
What is training?
The person assigned responsibility for monitoring a specific risk and implementing its response.
Who is the risk owner?
This hierarchical breakdown organizes the total scope of work the project team must perform.
What is the Work Breakdown Structure (WBS)?
A meeting where the team discusses what went well, what didn't, and how to improve.
What is a retrospective?
A technique where team members estimate work using cards with values such as 1, 2, 3, 5, 8 and 13.
What is Planning Poker?
Overlap activities previously planned sequentially.
What is fast tracking?
The project manager adjusts the project's processes, methods, and practices based on the needs of the project.
What is tailoring?
Two team members disagree. The PM helps them work together to find a solution that satisfies both sides.
What is collaborate/problem solve?
The team takes action to reduce the probability or impact of a threat.
What is mitigate?
A stakeholder asks to add something to the project's approved scope. This is called a...
What is a change request?
An approach that combines elements of predictive and Agile approaches.
What is Hybrid?
This scheduling technique adds resources to shorten the schedule and usually increases cost.
What is crashing?
The amount of time an activity can be delayed without delaying the project finish date.
What is total float?
The PM must choose between delivering more features and delivering the features that provide the greatest benefit to the customer. The PM should prioritize this.
What is value?
A team member is capable of doing the work but is struggling with performance. Instead of immediately replacing the person, the PM works with them to improve.
What is coaching?
The team discovers defects in completed deliverables. This process involves inspecting/testing the deliverables to determine whether they meet quality requirements.
What is Control Quality?
A team member adds an extra feature the customer might like without getting it approved.
What is scope creep?
An Agile team completes a small usable portion of a product, gets feedback, and continues adding functionality.
This is known as delivering...
What is incrementally?
Iterative → refine/improve it repeatedly.
Incremental → add usable pieces over time.
This scheduling technique performs activities in parallel that were originally planned sequentially.
What is fast tracking?
Crash = 💰 Add resources/money.
Fast Track = ⚠️ Overlap activities → increased risk.
A logical relationship where Activity B cannot start until Activity A finishes.
What is Finish-to-Start (FS)?