What transaction is entered to delete a transfer-to policy?
287 transaction
Resource: Topic 1
T/F - Underwriter approval is only needed on OXD changes if the request is to backdate the effective date.
False - underwriter approval is needed on both backdating and future dated requests to change the OXD.
Resource: Topic 1
A policy was issued as 000, but should have been issued as a transfer of an existing policy which has been canceled less than 40 days. What transaction is used to delete the new policy?
287 transaction
Resource: Topic 3
A policy is deleted with the 287 transaction because the application was processed as a transfer less than 40 days. From the EOT screen, what transaction would you use to review the policy that was deleted?
DPMR
Name four different types of incorrect transfers.
1) ST/ST transfers (prior to 03/01/2022)
2) Div/Div transfers
3) New basic number transfers
4) Co/Co transfers
Resource: Topic 1
What is entered on the Policy Date Code field on screen 3 when entering an OXD change?
1 in Policy Date Code field
Resource: Topic 1
087 or 080 transactions depending on the changes that were included on the app.
Resource: Topic 3
T/F - When processing a SMO transfer, you have to process the SPI transaction in order to process the PREPI transaction the next day?
False - You must process the PREPI in order to process the SPI the next day.
Resource: Standard to Mutual Processing Job Aid
What transactions are entered if a new number was processed as a reinstatement application over 39 days, but the policy should have been written as new business?
277 - effective the issuance date of the new policy
007 - effective the issuance date of the new policy
Resource: Topic 7
What day 2 entry is needed when changing the effective date of a change code?
F15 entry to correct transfer date on the prior change code
Resource: Topic 2
What KI would you use to update the status and term date on a policy that was incorrectly issued as a reinstatement?
KI235108
Resource: Topic 3
T/F - When processing a new number transfer, that is not Company-to-Company, the Company Code field on the PREPI should match the Company Code on the PMR?
True
Resource: Z Change Code Processing Job Aid
What transactions are entered if a SMO transfer was made in error?
On MUTL policy - 207 transaction eff transfer date
On Standard policy - 087 eff transfer date
Resource: Topic 8
T/F - If an effective date correction for a change code is needed and the new date is prior to the PI date, an 047 transaction is entered on the current change code with the new date.
False - a 247 on the prior change code is entered with the new date. In addition, a 297 is entered on the current change code with the old date and 097 print 1 is entered with the new date on current change code.
An 047 would be entered on a prior change code if the new effective date is after the PI date.
Resource: Topic 2
A policy was incorrectly issued as reinstatement when it should have been written as new business. In states other than California, what must be re-entered as the effective date of the policy?
AFD must be re-entered as the effective date of the new policy.
Resource: Topic 3
What is entered in the LHR BYPASS field to bypass ordering the report?
'Y' in LHR BYPASS field
Resource: Z Change Code Processing Job Aid
Considering the multitude of transactions that are used for the different types of incorrect transfers, name one thing that should be reviewed before processing any correction entries?
Analyze the incorrect policy to determine what you need to do and the correct way to do it.
Review the changes being reversed to determine if they will need to be reprocessed after the correction.
Check charges/credits, suspense items, SFPP, delete any supporting doc pend codes.
Review driver assignments.
Resource: Topics 1, 7, 8
What should be reviewed and changed if a policy's OXD needs to be changed to an earlier date?
Correct PO & driver assignments, change marital status 'FROM' date if current marital status date is more recent than the new date, and change HH add date if current date is more recent than the new date.
Resource: Topic 1
What transaction(s) are used when a policy was issued as new business, but should have been processed as a reinstatement policy more than 39 days after the term date?
207/077
Resource: Topic 3
When processing the SPI, where would you look for the RMC Code?
Household Notes
Resource: Standard to Mutual Processing Job Aid