AUDIT
Checking Accounts
Savings Accounts
Fees
Credit Cards
100

when is a CTR required

above $10,000 in cash going in OR out in one day

100

Age to Waive Standard Checking Fee

62

100

what two ways can a standard savings account remain free when linked to a standard checking

- auto transfer of $25 per month into the savings

- maintain a $300 average monthly balance

100

Overdraft Fee

$36

100

what are the cash rewards categories

4% gas 3% restaurants 2% grocery 1% everything else

200

what do we do when a safety deposit box contract does not match genesis

reach out to loss prevention on what are the next steps. get email proof to print and put with the box

200
Three Ways to avoid service charge on Performance Checking and Virtual Wallet Performance (non Workplace)

- $2,000 average monthly balance

- $2,000 total monthly direct deposit

- $10,000 average monthly balance between checking and savings

200

anyone under what age can get a free standard savings account

18 yo

200

Return Check Fee

$12

200

annual fee on premier traveler credit card

free the first year and $85 every year after

300

what is the special orange ticket 

To provide accelerated availability for these check types:

  • Cashier's checks
  • Certified checks
  • State and local government checks
  • Teller's checks

Branches should only use a special deposit ticket in the following situations, since PNC generally provides next-day availability on deposits:

  • When the daily deposits equal or exceed $50,000, or 
  • When the account has been opened less than 30 days  

Special deposit tickets are generally kept in the platform area. The tickets must be securely maintained and should not be placed on public check counters.


300
which two checking accounts allow someone to have a money market/savings account at no cost or requirements in that savings

Performance and Performance Select

300

explain regulation d

currently suspended by the federal reserve

-no more than six of the following transactions from a savings account : online/mobile transfer to another account, overdraft coverage transfer, ach payments, outgoing wires, online/phone bill pays transfers using voice banking

300

Outgoing Domestic Wire Fee

$30

300

points per dollar on points credit card

4 points per $1 in purchases

400

what is the branch pass code

2170157

400

workplace direct deposit requirement for performance checking to avoid the service charge

$1,000

400

when providing rates to a cd customer what must be said about the rate

APY

400

Regulation D Fee

$15

400

what are the features of the core credit card

no annual fee, no rewards, lower interest rate on purchases, longer BT offer

500

customer requests more info on fdic. what do you give them

refer them to fdic.gov

500

how long is the virtual wallet student waiver applied to the account upon opening

6 years

500

How to earn relationship rate on savings account

5 debit/credit card transactions

or

required Direct Deposit for linked checking account

500

Stop Payment Fee

$33

500

what card is used for customers to establish or reestablish credit

secured credit card

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