Communication
Give 4 examples of therapeutic communication techniques.
WHAT IS:
GIVING INFORMATION,
REFLECTING,
SHARING PERCEPTIONS,
CLARIFYING,
SUMMARIZING,
SILENCE,
BEING SELF-AWARE,
USE OF EMPATHY,
HONESTY,
ACTIVE LISTENING,
OPEN-ENDED QUESTIONS,
AWARENESS OF NON-VERBALS?
Name 3 important aspects of receiving a phone order from a provider.
WHAT IS:
READBACK, CLARIFY ANYTHING UNCLEAR, ENTER ORDER INTO MEDICAL RECORD, OBTAIN PHYSICIAN’S SIGNATURE WITHIN 24 HOURS?
6 examples of home safety measures.
WHAT IS:
CARBON MONOXIDE DETECTORS, SMOKE ALARMS, NIGHT LIGHTS, REDUCE CLUTTER, LIMIT CANDLES, PREVENT CRITTERS, USE OF ASSISTIVE DEVICES, SAFETY EQUIPMENT, ETC?
Appropriate sites for intramuscular injection.
WHAT IS:
DELTOID,
VASTUS LATERALIS,
VENTROGLUTEAL?
Types of medications that cannot be crushed.
WHAT IS:
ENTERIC COATED,
EXTENDED RELEASE,
SUSTAINED RELEASE,
MEDS THAT THE MAR SAYS CANNOT BE CRUSHED,
CAPSULES?
Give 3 examples of Subjective Data.
WHAT IS:
PAIN LEVEL,
DIZZINESS,
FEVERISH FEELING,
SHORTNESS OF BREATH,
FEAR,
NAUSEA.
Give an example of what might be included in the “S” part of an SBAR.
WHAT IS SITUATION?
YOUR NAME, LOCATION, PATIENT NAME, ROOM #, WHAT PROMPTED YOUR CALL?
Explain what RACE is.
WHAT IS:
RESCUE/REMOVE
ALARM/ACTIVATE
CONTAIN
EXTINGUISH/ESCAPE?
Equipment required to draw medication from ampule.
WHAT IS:
FILTER NEEDLE,
SYRINGE,
AMPULE,
AMPULE BREAKER?
Name some sterile principles/techniques.
WHAT IS:
KEEP HANDS ABOVE WAIST,
MIND YOUR BORDER, NO REACHING, NO TURNING BACK, NO FAN, DON’T BREATHE ON FIELD, NO SPLASHING?
Example of a time when it’s appropriate to use an open-ended question.
WHAT IS:
HOW HAS YOUR SLEEP BEEN?
WHAT DO YOU ENJOY DOING OUTSIDE OF SCHOOL?
Is this a correct prescription:
2g of Magnesium Sulfate IV injection QOD PRN?
WHAT IS NO! CANNOT USE QOD AS ACCEPTABLE ACRONYM?
1 Example of caregiver safety.
WHAT IS:
RESPITE, SET BOUNDARIES, FOLLOW POLICY, PPE, EDUCATION?
Location of 1st Med check.
WHAT IS:
AT THE OMNICELL/MED ROOM?
Symptoms of Phlebitis.
WHAT IS:
REDNESS,
PAINFUL,
ITCHY?
Give an example of a therapeutic response to this statement: “I really wish I wasn’t in this hospital.”
WHAT IS:
“TELL ME MORE ABOUT THAT.”
“WHAT IS BOTHERING YOU MOST ABOUT BEING HERE?”
Location where LPN would chart their assessment.
WHAT IS FLOWSHEETS?
Equipment needed for Droplet Isolation.
WHAT IS:
GOWN, GLOVES, MASK?
5 rights of medication administration.
WHAT IS:
RIGHT PATIENT,
RIGHT TIME,
RIGHT DOSE,
RIGHT ROUTE,
RIGHT MEDICATION?
Education points for patient with sublingual medication.
WHAT IS:
NO CHEWING,
NO SWALLOWING,
DO NOT EAT,
DO NOT SMOKE/VAPE?
The purpose of an incident report.
WHAT IS USED TO TRACK TRENDS, IDENTIFY SAFETY GAPS AND PROMOTE BEST PRACTICE?
Examples of when an incident report might be filed.
WHAT IS:
MEDICATION ERROR,
EQUIPMENT MALFUNCTION,
AGGRESSIVE BEHAVIOR?
Occasions to remove restraints.
WHAT IS:
TO PERFORM ROM,
EVERY 2 HOURS, SIGNS OF LOSS OF CIRCULATION, WHEN PATIENT MEETS CRITERIA TO DISCONTINUE RESTRAINTS?
Kinds of medication vials that cannot be reused.
WHAT IS:
CONTROLLED SUBSTANCES?
Typical volume for intradermal route.
WHAT IS:
0.1mL?