Continued Claims
PUA claim filled prior to 11/2/2020
What has 30 day deadline?
Form from 2020/2021 year
What is W-2?
Hyperlink to look for uploaded documents by claimant or staff.
What is Fact Finding Summary?
When claimant does not have voicemail, email through Connect with email template
What is FALSE?
PUA claim filled on or after 1/31/2021
What has the 21 day deadline?
Formal letter with job expectations before commencement
What is letter offering employment?
Issue ID located in PEGA under POE Workbasket
What is FALSE?
Specific format of uploading documents
What is PDF?
PUA claim filed on or after 11/3/20 but before 1/21/21
What has a 90 day deadline?
Wage and deductions given every payday
What is Pay Stubs
Add contact attempt form in Connect when working POE
What is FALSE?
App used to work the remainder of the case
What is PEGA PROD?
Continued claims must provide docs within 90 days of application date or as directed by agency, whichever is later.
What is FALSE?
What is FALSE?
Due process timeframe for POE issue
What is 5 business days?
Leaving voicemails are an option if you called twice
What is FALSE?
New Applications require docs within 21 days or as directed by the agency, whichever is later.
What is TRUE?
Earning and leave statement from the company
What is employment verification letter?
If someone other than the claimant answers the call, provide due process and remove from your workbasket
What is FALSE?
If documents are attached press "Yes" and close the case
What is FALSE?