Polaris
eCTM
Digital
Chordiant
Random Fun
100
Name. Date of Birth. Postal Code Phone Number
What is Required Security Verification?
100
0.4%
What is the Base Rewards?
100
must log in here to view rewards...
What is Canadiantire.ca?
100
Red Desktop
What is Loyalty Only Desktop?
100
This Service receives eCTM, only when loyalty qualifying credit card is used.
What is Home Services?
200
Address field Highlighted Yellow.
What is Return Mail Status?
200
Canadian Tire, Sporkchek, Mark's, Partsource.
What are Qualifying Family of Stores?
200
Must have this Profile online.
What is a MyCT Profile?
200
viewing transactions, eCTM to date, Last redemption here.
What is the Loyalty Tab?
200
When purchasing here, Loyalty Qualifying Credit cards and Loyalty ONLY cards receive the SAME amount of eCTM.
What is the CT Gasbar.
300
You must be on this customer's account in order to kill off another account.
What is the Survivor account?
300
Store, Online, Mobile, Application
What are methods to become a member?
300
Pre-existing MyCT Profile members must do this to view loyalty online.
What is Link My Loyalty Card?
300
Viewing if an adjustment was successfully applied to the account here.
What is Service History Tab?
300
One customer has multiple Loyalty ONLY cards and only wants one. You do this.
What is perform a Merge?
400
Loyalty Card Number, First/Last Name, Primary Ph#, Email address.
What is Polaris Search Criteria?
400
Canadian Resident, Age of Majority, Individual Applicant.
What is Program Criteria?
400
Redeem online for....
What is Gift Cards?
400
Update customer task is unavailable in Red Screen, I must do this.
What is check if card is linked. If so, transfer to CRCC?
400
Tracking Customer spending allows CT to provide this.
What is Targeted Offers?
500
Transferring Rewards, Closing Account, Donating to jumpstart, Noting accounts, Deep Dive into Transactions.
What are call types that MUST be done in Polaris?
500
Loyalty Qualifying Credit Card, Cash, Debit ONLY.
What are methods of payment at the GASBAR?
500
Must do this online in order to receive special discounts
What is activate promos?
500
Loyalty Card Number, Phone #, Email Address.
What is Chordiant Search Criteria?
500
After a lost/Stolen or Merge it takes up to 3 business days for a new card number to...
What is Link to a Loyalty Qualifying Credit Card?
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