Perfect Form
Hold Please!
LOTs of Love
Just Checking In...
100

All text should be in this format when creating a patron account. 

What are CAPS?

100

This symbol in front of a picklist title means it is a Link+ hold. 

What is I?

100

A 2-week period. 

What is how long can you borrow a Link+ item?

100

This should be done before leaving a workstation in the BAK area to ensure the RFID pad will function. 

What is restart the computer. 

200

When adding a phone # to a patron registration, these should always be inserted. 

What are hyphens/dashes. 

200

This should be checked off in Polaris once you have pulled a Link+ item off the picklist. 

What is "located."

200

You should do this before checking in a board game or kits.

What is check for condition/missing parts?

200

If a book does not scan on the RFID pad, you should use what to check what?

What is check use MK Solutions to check for the RFID tag. 

300

When replacing a lost card in a patron's account, the old card barcode should go here. 

What is "former barcode"?

300

This should be done if an unclaimed return is not found on the hold shelf. 

What is call the patron (to ask if they took the book)?

300

This number of days on a LOT checkout indicates that it is for in-library use only.

What is one day?

300

When receiving a return with a Link+ sticker, what is the first thing you should do?

What is cross/mark an X on the Link+ label. 

400

In order to respect their privacy, this box should only be checked if the patron asks.

What is maintain reading history.

400

You should do this after extending a patron's hold.

What is print a new hold label?

400

While our books have up to five of these, LOT items do not. 

What are renewals. 

400

When checking in a book, this in the location column means it is going in a special location. 

What is DISPLAY?

500

The kiosks won't allow the patron to check anything out within the library. There are no notes or blocks and their barcode matches their card. They are using their correct pin. What should you check for in their account?

What is check to see if patron is set to Online User. 

500

When using a station for the first time, I should do this before printing hold labels. 

What is adjust Bixolon printer settings. 

500

This is one LOT item that does not need to be checked out for in-house use. 

What are dry erase markers?

500

If patrons check in their own books at the kiosk, the books should go here before being shelved. 

What is the drop box. 

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