Admission/Intake
Where do referrals for SafetyNet children come from?
State of Alabama DHR
What are resident records kept in?
Binders
What does it mean when the policy says, "Each resident has the right to receive services"?
Nursing, Education, and Counseling services
What is a formal complaint filed by a resident to report a violation of that resident's rights?
A Grievance
What level is the final level of the program?
Level 4
Where/how does SafetyNet receive referrals?
Web portal
When not in use, how many locks must be on resident charts?
2 locks
True or False: If a resident has too many write ups, he /she can have their family visits and calls stopped.
False
True or False: Grievance forms must be given to a resident by his/her therapist.
False. Grievance forms are available from any staff member.
What is used to ensure the resident takes all of his/her belongings but does not take anything that does not belong to the resident?
The inventory form
What level of care is SafetyNet?
Intensive
How many hours of therapy per week minimum does a resident receive?
2 hour (1 hour individual, 1 hour group)
What is the book the resident receives at intake?
The Resident Handbook
What is the penalty for a resident who submits a grievance?
There is no penalty for filing a grievance.
True or False: ON the day of discharge, the DHR Worker or a DHR Transporter will pick up the resident.
True
Who is the Clinical Administrative Assistant in Montgomery?
Kay (Harvell)
If someone asks to look at a resident's records/chart, what should you do?
Contact the Administrative Office
True or False: Weekly allowances are based on the residents' behaviors.
False
Who investigates grievances for different departments?
The managers/directors of that department.
If a resident exhibits extreme/dangerous behaviors while at SafetyNet (suicide attempt, homicidal ideation, extreme aggression, psychosis...) what can happen to the resident?
The resident can be taken to the Emergency room to be assessed by a doctor.
What percentage of the referrals SafetyNet receives can we turn down?
10%
What is the document created by therapists and the resident that guides their treatment?
Individual Treatment Plan
What 2 accounts does a resident have for money?
Spending Account and Savings Account
What should a resident do before they file a grievance?
Try talking to the staff member or their supervisor.
Maximum Therapeutic Benefit