Duty
Duty Pt.2
Duty Pt.3
Rounds
Incident Reporting
RANDOM
Friends Trivia
Big Bang Theory
100
What time do you need to check in?
The RA on Duty is expected to check-in promptly via text by 5:00 PM every day, even if the RA is on duty several nights in a row.
100
What are the Duty hours for a weekday shift?
5pm - 8am
100
What are the Duty hours for a weekend shift?
5pm - 5pm
100
Number of rounds that occur during a Weekday and Weekends?
Two on weekdays
Three on weekends
100
What does every IR need to include?
Who, What, When, Where, and Why
100
Which RD advises RHA on campus?
Jamaica
100
What city is the show set in?
New York City
100
What's Sheldon's middle name?
Lee
200
When is the Duty Log due?
No later than 8:30am on weekdays and 4:30pm on weekend days
200
What do you need to include when sending your check-in text to the RD on Duty?
Area, First/Preferred Name, Last Name
Ex. Cervantes Pistol Pete on duty
200
Would a toilet not working be considered an emergency work order?
It Depends
If it is in an Upper-Class Area where they do not have direct access to public restrooms, an emergency work order is needed.
In some first-year areas, a resident may be asked to use the lobby restroom or be given a community bath key for the night.
Call and ask te RD on Duty to confirm the correct course of action!
200
How much does it cost to let a resident back in the room if they are locked out?
- 8:00 AM – 11:00 PM → $20 per lockout
- 11:00 PM – 8:00 AM → $40 per lockout
200
What point of view do you use when writing an IR?
3rd person
200
What does OTM stand for?
Of the Month
200
What is the name of Phoebe's most famous song?
Smelly Cat
200
How are Sheldon and Missy related?
They are twins
300
Would you call the RD on Duty for this afterhours?
Yes, call RD on duty to inform them of the issue. More than likely, they will instruct you to assign the spare key to the room
-Before the key is given to the residents:
- Confirm on StarRez that the student is in the correct room and bed
- Note the key code of the spare key that was given to the student
- Inform them that they will be receive a new key in a few days and may pickup it up at their dedicated service desk
300
Would you call the RD on Duty for this?
YES
300
When do you need to submit a Situation Response Log?
After every call or situation that you receive or deal with during duty
300
At what times should your second round take place?
Between 10 pm and 12 am
300
Who can approve an IR to be marked Critical?
The RD on Duty!
300
What is the name of our new HR lead and customer service assistant?
Fernanda and Natalie
300
What is Phoebe's twin sister's name?
Ursula
300
What song does Penny sing to Sheldon when he's sick?
Soft Kitty
400
What do you do if you smell Marijuana in an Upper-Class area and all residents are over 21?
Identify the Source:
- Observe which room the students enter or occupy.
- If you can’t pinpoint the room, document the general area for your incident report.
Check Ages in StarRez:
- Use StarRez to confirm the ages of the students in the room.
If All Students Are 21 or Older:
- Notify a secondary RA, on-duty RA, or RD on duty for assistance.
- Once backup arrives, knock on the door and announce yourselves as Housing staff.
No Answer at the Door:
- Leave and document the situation in an incident report.
If the Door is Answered:
- Ask if they are smoking cannabis in the room.
a. If They Say “Yes”:
- Explain that cannabis and paraphernalia are prohibited on campus due to federal regulations.
- Instruct them to remove all cannabis and paraphernalia immediately (e.g., to their car).
- Document any paraphernalia seen and inform them that an incident report will be written.
b. If They Say “No”:
- Ask if they know where the smell is coming from or if you can enter the room.
- Only enter with a second RA and look for signs like cannabis, paraphernalia, smoke, or impairment (e.g., red eyes, slow speech).
- If no signs are found, note this in the report but still write one.
- If they say the smell is from another unit, repeat these steps for the new location.
If Entry is Denied:
Ask if others are present and document their names and Aggie ID numbers.
Inform them a report will still be filed.
Answer their questions by directing them to their NMSU email for conduct meeting details.
If they request no report be written, explain that you are required to do so and note this in the report.
Write the Incident Report:
- Use the IR Submission Form with any assisting RA.
- Share the IR number and a brief summary with the RD on duty.
Follow-Up:
- Check on the residents 1–2 days later to ensure their well-being.
- Offer resources if needed and seek help from your supervisor for challenging conversations.
400
How to respond if a student confirms that they are having thoughts of suicidal ideation:
• Do not leave the student alone
• Contact UPD and the RD on Duty
• When officers arrive, allow them to take over and assess the students. The officers will let you know if they need anything from you. However, do not interfere with their process and take notes of what is happening.
• Write an incident report about the situation. For this report, you can mark the level of urgency as critical
• Before all parties leave the location, make sure that you have gathered all the information that you need from the RD or the police before writing the report. Some details that you will need are the names of the officers who responded with their badge numbers, the police case number, and the name of the hospital if the student is transported. If needed sometimes, the RD on Duty may write the report and, in those cases, they will communicate that to you.
400
What will happen to those on duty if the university is experiencing a delayed opening?
Duty is extended until business hours begin (Ex. classes begin at 10:00 AM, Duty end at 10:00 AM)
400
Can RAs "split" rounds?
NO!
400
What do you need to Include after the first time you introduce someone in an IR?
Aggie ID
400
Where can you print large poster for program events?
In the Main Office.
CCSU Room 230
400
What is the name of the coffee shop where the group hangs out?
Central Perk
400
Who is Sheldon's nemesis?
Wil Wheaton
500
Are you allowed to have alcohol in VDM?
it depends
If you are 21 and over, you can, but if your roommate is under 21, you cannot have it in the common space.
500
When Should you call The RD on Duty?
What is...
-Hospital Transports
- Student Arrests
- Mental Health Concerns (ex. Suicide Ideation)
- OIE Issues (sexual harassment, sexual assault, discriminatory behavior, etc.)
- After Hours facility issues
- When the RA on Duty needs more support or is unsure how to proceed
500
If a student is caught violating the ESA policy and during your follow up, you discover that the student has not yet removed the animal from the room, what is the order of the report you will write?
1st: Housing Policy Violation Form
2nd: Incident Report Form
500
While on rounds, what should you do when checking laundry rooms?
Make sure that all Machines are working and put in work orders for those that are not.
Open all of the washer doors so they can air out.
500
What are the three options for the urgency of this IR report?
Resident Handbook Violations, Student Code of Conduct Violations, and Critical
500
What does REF stand for?
Residential Engagement Fellow
500
What is the name of Joey's soap opera character?
Dr. Drake Ramoray
500
What happened to the elevator in the apartment complex?
The elevator had an explosion from experimental rocket fuel Leonard was trying to get rid of