Facility Rules
Code of conduct
Emergency Preparedness
Managing Critical Incidents
100

At Diamond Detox, what are the Main values practiced at our facility?

Answer: What are integrity, compassion, knowledge, dedication and Excellence.

100

Diamond Detox maintains a policy where staff members must be referred to by their preferred name and this aspect of their identity this is known as:

What are preferred pronouns?

100

In case of an emergency this is used to determine the course of action.

What is the Red Binder?                  

100

This detailed strategy provides guidelines for staff on effectively managing and responding to critical incidents in a treatment center.

What is a critical incident response plan?

200

Bringing these items into the workplace without permission, especially if they pose a danger, is considered a violation of company policy.

What are firearms or illegal drugs?

200

What is the provider’s responsibility for client protection?

What are clean and neat scrubs?

200

This is used in the event of a Bomb threat.

What is the Bomb Threat Policy?

200

During a critical incident, this designated person is responsible for overseeing the response and communicating with staff and emergency responders.

Who is the incident commander?

300

Clients showing symptoms of contagious illnesses must be placed in this designated space, equipped with PPE and sanitizing stations.

What is the isolation area?

300

 Clients are entitled to this fundamental treatment, which includes being free from abuse, neglect, mistreatment, exploitation, and fraud.

What is dignity?

300

This individual has the decision-making authority during an emergency at Diamond Detox.

Who is the Owner/Administrator?

300

This system ensures that all staff members receive timely updates about a critical incident, understand its severity, and know their responsibilities.

What are clear communication protocols?

400

If an employee engages in this type of conduct, such as threatening or coercing coworkers or visitors, they can face immediate disciplinary action.

 What is fighting or intimidation?

400

This is the duty of a provider to ensure that every client is safeguarded from abuse, neglect, exploitation, and mistreatment.

What is the provider’s responsibility for client protection?

400

In the event of a fire, this is the acronym used to enforce the policy.

What is React, Activate, Care, Evacuate (RACE)?

400

After a critical incident, staff members and clients participate in this process to address emotional and psychological needs and evaluate the response. 

What is a post-incident debriefing?

500

At this facility, smoking, vaping, and the use of tobacco or nicotine products are only allowed in specific locations away from entrances, exits, and windows

What are designated outdoor smoking areas?

500

This group, including managers, volunteers, and direct care employees, is responsible for maintaining client safety and upholding the Licensing Code of Conduct.

Who are staff?

500

Where a patient has no vital signs, and no specific directive, a person who is trained does this.

What is initiate CPR?

500

Following a critical incident, staff must complete this process, detailing the events, individuals involved, and any injuries or damages.

 What is documenting the incident?

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