"What Do I
Need to Do?"
Need to Do?"
If an applicant or member is unsure of what documentation they need to provide,
this is where you would check…
What is the 'Verification Checklist' or
'Pending/Not Verified Information'?
(PH: 50.2 & 50.3)
For FoodShare, this is the formalized
check-in that occurs part way through
the certification period…
What is the
Six-Month Report Form?
(FSH: 6.1.2)
If an applicant or member loses their FoodShare EBT card, this is who you would instruct them to contact…
Who is QUEST?
In CWW, this is where you would check to see if an applicant or member is open for FoodShare and/or BadgerCare Plus…
What is the
'Confirmed Assistance Group Summary'?
(PH: 48.1)
If an applicant or member insists that they have sent in documentation, but it is still being requested of them, this is where you would check after CWW…
What is the Electronic Case File?
(PH: 45.1)
For BadgerCare Plus members, if they experience a non-financial change that is required to be reported, this is how long they have to notify their local agency…
What is
‘Within 10 Days Following the Occurrence’?
(BCPH: 27.2)
If an applicant or member would like to change their HMO, this is who you would instruct them to contact…
Who is ForwardHealth?
For FoodShare members, the date of their ongoing monthly benefit disbursement is determined by this…
What is their
Social Security Number?
(PH: 80.3)
If an applicant or member is referencing a notice that was sent to them, this is where you would go in CWW to look at it…
What is 'Client Correspondence'?
(PH: 58.3)
If an applicant or member states that they are unable to provide verification within the requested timeframe, this is what you may offer them…
What is a 'Due Date Extension'?
(PH: 50.2.1.1)
If an applicant or member has questions about their eligibility for Supplemental Security Income, this is who you would instruct them to contact…
Who is the Social Security Administration?
When initiating an eligibility determination for BadgerCare Plus, you can use this function to correct current or past benefits…
What is ‘Running with Dates’?
(PH: 3.7)
If an applicant or member states that they do not want to cooperate with the Child Support Agency, this is what you should instruct them to do…
What is 'File a Good Cause Claim'?
(PH: 62.1)
An applicant must be provided with—and agree to—their ‘Rights and Responsibilities’ prior to completing this step in the application process…
What is ‘Signing the Application'?
(PH: 1.6.1.1)
If an applicant or member has questions about
their pending Disability application,
this is who you would instruct them to contact…
Who is the Disability Determination Bureau?
If an applicant or member receives an underpayment for FoodShare benefits due to no fault of their own, they may be eligible for…
What is a 'Benefit Supplement'?
(FSH: 7.4.1)
If an applicant or member submits non-consecutive paystubs for their earned income verification, this is what you should do…
What is
'Calculate the Missing Paystub'?
(PH: 16.4 – Example 5)
If a reported change will have a negative impact on a member’s benefits, this is the date that determines when the impact will begin...
What is 'Adverse Action'
(or 'Cut-Off Date')?
(FSH: 6.1.3; BCPH: 40.8)
If an applicant or member would like to apply for help with their heating costs, electric costs, and/or energy crisis situations; this is who you would instruct them to call…
Who is Wisconsin Home Energy
Assistance Program (WHEAP)?
If a member is eligible for BadgerCare Plus in CWW, but is not showing as eligible on ForwardHealth, you may need to do this…
What is completing a
Manual Certification Form (F-10110)?
(PH: 41)