Employee Guidebook
Education Manual
SWK POLICY
PSA
Zona de Peligro
100

What are the 5 steps of the disciplinary process IN ORDER

1. Coaching for success

2. Verbal Warning

3. Written Counseling

4. Decision Day

5. Termination

100

What is our timeline for conducting initial assessment, what do we collect from the assessment, and how do we as a department ensure to meet the deadline?

-72 hours

-Basic client information (Age,name,COO) and education history

- Education tracker, training other shifts to facilitate

100

How often are we required to conduct headcount PER POLICY? 

Once an hour

100

How often are we required to conduct PSA Refreshers per education?

Every 90 days

100

What is the code for the Epipen?

0951

200

What is considered excessive tardiness and what can it lead to?

When an employee is tardy two or more times in four weeks OR less OR has a pattern of being late.


can lead to disciplinary action up to and including termination

200

When is the reassessment test provided to the youth?

Every 6 weeks thereafter

200

How often are student council meetings held?

Once a week

200

How do you report suspicions or allegations of child abuse, PSA incidents, or boundary concerns between staff and clients?

Whistleblower box

Verbally to your immediate supervisor

and by email

200

What is considered excessive absenteeism?

occurs when an employee has more than one incident of unapproved absence within a three-month period OR a pattern of taking unplanned leave.

300

What is procedure for when you receive a media inquiry or request?

Do not respond to any media requests, and immediately report to your supervisor

Also acceptable -

Act normal, say nothing, protect your badge, direct to website for information.

300

What is the instructional ratio for educators?

1:25-30

300

How often are clinical sessions held?

twice weekly

300

How many hours does a department have to let a youth know that a grievance is being reviewed?

A department has 48 hours to get an update regarding the request, and 5 days to provide the resolution. 72 hours to appeal

300

Who is responsible for selecting the music for events held?

Recreational Coordinator

400

If you are arrested or receive any form of adjudication you should notify your director when?

on your next working shift OR within 3 days of the arrest, whichever is sooner

400

Per ORR Policy how many hours 

of education instruction per day .....

of vocational instruction per week....

of physical education per day......

6 hours of educational instruction per day

6 hours of vocational instruction per week

1 hour of physical education per day

400
What reasons would a child become ineligible for field trips and outings? (4 reasons)

- Determined to be a run risk

-Child has not completed all initial assessments

-Children whose identity has not yet been verified

-Children with behavior in the last 48 hours (education)

400

What are the 3 ways youth can report PSA concern?

Verbally to staff they trust

direct phone lines

grievance box

400

How often does SD conduct headcount for BEST practice, indoor and outdoor?

Indoor - every 30 minutes

Outdoor - every 15 minutes

500

Personal phone use within SWK work hours is permitted only when..

-required to conduct necessary personal business that cannot be addressed after-hours

-in case of emergencies

-supervisor is notified of phone use during work hours

500

How many square feet per student is required within the classroom?

20 to 25 square feet per student

500

How many seconds can staff take to establish headcount from inside the room?

5 to 15 seconds

500

Quid Pro Quo harassment is a form of sexual harassment when there is a request or demand of sexual favors in exchange for employment benefits or threatening retaliation if the favors are not given. TRUE OR FALSE

TRUE,

Quid Pro Quo harassment is indeed a form of sexual harassment where an individual is subjected to unwelcome advances or demands for sexual favors in return for employment benefits. This can involve explicit requests or even threats of retaliation if the person does not comply. It is important to recognize and address such behavior to ensure a safe and respectful work environment.

500

Where do you find Staff Injury forms?

Break Room

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