Compliance
Infection Control
Emergency Management
Safety
Risk Management
100
Who develops the plan of care?
Who is the clinician and patient.
100
When are standard precautions followed?
When there is a chance of contact with blood or bodily fluids
100
Who makes the decision to close the office during a disaster?
The CEO
100
Where is the meeting place during an evacuation for a fire in the building?
The grassy knoll in-front of the Laundromat as well as behind the Shoppe Barn.
100
An unusual event resulting in injury requiring medical attention witnessed by a staff member.
What constitutes an incident.
200
How does the patient voice a grievance?
By calling the VNA or the Home Health Hotline
200
How long do you cleanse hands with alcohol based hand sanitizer?
Until hands are dry
200
How does an employee know the office is closed?
By listening to WNTK radio
200
How should staff respond if they feel unsafe during a home visit?
Leave the home and call their supervisor.
200
Med errors, falls, needle-sticks, exposure to bodily fluids, unsafe home environments are examples of...
An unusual occurrence
300
What is an example of Protected Health Information?
What is patient name, DOB, address, diagnosis, etc.
300
How long are hands washed when using soap and water?
For 15 seconds.
300
Who prioritizes visits during a severe weather storm?
Program Directors in conjunction with the Case Managers.
300
What are two things all patients should have in their home to promote fire safety?
Smoke alarms and fire extinguishers.
300
What is the time frame for submitting an unusual occurrence/event form?
The day of the occurrence/incident, but no later than 24 hours.
400
What is considered Medicare fraud or abuse?
What is misrepresentation of care, either time spent or documentation.
400
Where should staff place their bag when making a visit?
On a clean, hard, non-porous surface.
400
What information should staff make the patient aware of in order to be prepared for a weather emergency?
What is NH Help Hotline (211), stockpiling supplies (2 weeks worth), the File of Life, location of emergency shelters.
400
What should an employee do if they are exposed to a hazardous chemical?
Follow the instructions for protection found on the new label on the chemical and once treated, call the office to report to HR.
400
Stopping by a patients home not on your schedule, giving patients personal information, running errands for a patient when it is not on the care plan, engaging in inappropriate relationships with the patient are examples of....
What is a boundary violation.
500
When is it necessary to call NH Protective Services.
Any time abuse, neglect or exploitation is suspected.
500
What one potential injury does PPE not prevent?
Needle sticks
500
What steps should be taken to ensure patient safety when a visit cannot be made to a high priority patient during a disaster or weather emergency?
Contact patient, family, or if appropriate, 911
500
What is the protocol for reporting a work related injury?
Seek treatment immediately and contact HR to report injury.
500
What actions can be taken to reduce risk of an unusual occurrence?
Following best practice protocol at every visit.
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