Outreach Campaign
This is reviewed in the Pathway Banner and GPS.
What is the member's PCP?
This button starts the WalkMe process.
What is Search Member Benefits?
This is what AWV covers for members.
What is annual wellness exam/annual physical?
This is the department we call if member shows ineligible for a visit.
What is Housecalls?
We review these on all initial and biannual calls.
What are star gaps?
This is how long it takes for information to generate.
What is about 45 seconds?
This illness triggers EED and A1C screenings.
What is diabetes?
This is added to the referrals made section if Housecalls Visit isn't scheduled.
What is no intervention needed?
This information needs to be added to SDoH tab and provided to members.
What are member resources?
Member benefit information is pulled from this platform.
What is Maestro?
When discussing star gaps with members it is important to do this.
What is educate members on the importance of screening/vaccination?
This Pathway referrals made option does not count toward a Housecalls visit.
What is HC Accepted/Provided Toll Free Number?
We don't complete this assessment if member is engaged with a clinician.
What is the SDoH?
These additional benefits are available for view with the new WalkMe function.
What is plan information, assigned provider, Ucard balance, LIS and transportation?
These gaps added for the adhoc campaign for review.
What is AWV, EED, GSD and CBD?
We can schedule a HC visit this many days ahead of time.
What is 60 days in advance?