Milan
What is the name of the integrated software Milan Laser uses to submit applications and refunds?
CredCompare
When searching for an application in ACQA, what field do we enter a numeric keycode?
PSCC Keycode
Which systems do Providers and Merchant use to submit applications, check applications status, and funding reports?
H&W - Provider Center
H&A / Home Specialty - Business Center
If a Milan Provider calls in and does not know their MID, where can we guide them to locate this information?
Synchrony MID is stored in the
Milan Directory - Colum L
What screen do we Override or Confirm and application?
Fraud Review Screen
Resources & Settings > Practice Info.
True or False:
CredCompare is a Synchrony program that Pay Later Merchant Support Agents can directly assist and troubleshoot Milan Providers with?
False
When searching for an application in ACQA, what field do we enter an alphanumeric keycode?
Keycode
If a Provider/Merchant provides us their PL MID 6097, which system can we use to locate the PSCC MID 5348?
RAPID
If a Milan Provider does not have their MID and is unable to locate it in their Milan Directory, what else can use ask to search for the Merchant account in Workstation?
Business Phone Number
What button do we click first in ACQA before we can make any changes.
Edit
Do Providers/Merchants need a Pay Later / Pay Monthly account number to process transactions?
No
PL loans fund automatically in 2-3 business days. No transactions are processed.
How do Milan Providers resend a Pay Monthly application link to the Applicant?
What dose Reason Code ARIL mean?
Approved pending TILA is accepted.
A Provider/Merchant calls in with a pending application, after completing Merchant Verification, which system do we search first to locate the application?
ACQA