Quick POps Facts
This currency is used for ACH transfers
What is USD?
This department escalates 97% of the RTE's we handle
Who is CX?
He's the newest member of the IM team
Who is Kenny?
What does RTE stand for?
What is Real-Time Escalations?
The Recovery Team attempts Internal recoveries and this other type of recovery
What are External Recoveries?
This is the time POps associates begin to tend to RTE's
What is 9am EST?