Timeframes
$40,000 USD ACH to ACH Payment to Vendor's Bank Account....
What is 3 Business Days?
POps uses this partner's portal to obtain Fedex Tracking Numbers for Expedited Checks
Who Is Fiserve?
"Hi, First time Melio user and I'm pumped! How Do I Schedule a Payment?"
Who Is CX?
Card processing fee...
What is 2.9% of the total payment ?
Payment Services uses a tool named Org 3 to create these specific types of Refunds and Reimbursements
What are Manuals?
Regular Check to Vendor's Mailbox...
What is 5-7 Business Days?
What is Push To Debit's Abbreviation?
What is P2D?
"My Account was hacked and some unauthorized payments went through. Help me please!"
Who Is Risk?
Regular Check fee...
What is $1.50 ?
Many departments within Melio overlap with the use of specific tools such as Forest. Aside from Recovery in POps, what other "R" lettered teams use Forest?
Who are Risk & Reconciliation?
$5,000 USD Wire payment collected at 11am EST to Vendor's Bank Account...
What is Same Business Day?
POps uses this partner's portal to obtain Fedex Tracking Numbers for Expedited Checks
Who Is Fiserve?
"Kyle from SVB here, we are crediting your FBO account with a payment from 2021. Can you help us verify who the payor was?"
Who Is Reconciliation?
Expedited Check Fee...
What is $20 ?
POps Capabilities & CX Ops uses this tool within Zendesk to automate many ticketing actions
What is Tonkean?
Fedex Tracking Number for an Expedited Check...
What is 24 Hours?
This partner provides us Proof Of Payments for RPPS transactions
Who Is Evolve?
"I got an E-Mail saying my payment was stopped due to documentation needed for my vendor's line of business in Beijing. What steps do I need to take to resolve this?"
Who is Compliance?
RTP Fee on the Vendors end...
What is 1% of the total payment?
Besides POps, many of Melio's product & tech teams use this popular project management tool for it's organizational layouts such as "epics" and "timelines"
What is Jira?
RTP (Real-Time Payment) Scheduled on a Monday morning to a Vendor's RTP enabled business bank account...
What Is Within Minutes?
Fedwire Payment Tracker is the proof of payment platform this provider enabled us for
"I'm the new Digital Payments Director for Chase and I'm hoping I can get in contact with whomever at Melio is in charge of setting Wire transaction rates & fees"
Who Is Partnerships?
International USD processing fee...
What is $20 ?
POps uses this tool to look into payments that were scheduled by customers via the Cap One platform
What is Partnercare?