Workforce Management (WFM)
How often should you check your work schedule in Verint?
What is Daily/Everyday?
What format is currently acceptable when submitting a claim document via the portal?
What is PDF?
It's a small thin round of ground beef or peppermint candy.
What is a patty?
Where should secure Documents (ie: requested screenshots) be sent/uploaded?
What is PAN Foundation website?
The new Medicare Reform Act will lower patients out of pocket (OOP) cost for their medication starting when?
When is January 1, 2024?
How many Mental Health Breaks do we have to use?
What is 3 per quarter?
What kind of letters will auto populate in the portal?
What is systematically generated?
What's the response to "see you later, alligator"?
What is "after a while, crocodile"?
How often should you check the Daily Alerts via The Vault?
What is daily?
Where can patient/caregivers/providers be directed to learn more about the Medicare Reform Act and changes?
What is the PAN Foundation website?
How long do I have to use my "Preventative Health Hours (PHS)?
What is all year (until 12/31)?
This piece of patient information is mandatory in the portal when adding a patient to the DFWL?
What is the patient's social security number (SSN)?
Whether flavored with strawberry, peach or banana, a margarita always contains?
What is Tequila?
If I am out 3 or more unscheduled days, where should I send my doctors note to?
What is add it to "my documents" in Paycom?
These plans are offered by private companies approved by Medicare, to cover prescription drugs for patients?
What is Medicare Part D?
Early Departures that are less than 2 hours of your work shift could result in what number of occurrences?
What is 1 full occurrence?
What are some reasons a claim status may not be visible in the HCP/Pharmacy portal?
What is User Error, System Error, The claim has not been processed yet, NPI and Tax ID on claim don't match portal, Patient is not linked?
Nonprescription is synonymous with this 3-word phrase?
What is "over the counter"?
What is the best practice to use for your email message when you will be out on PTO?
What is scheduling out of office (OOO) message?
This Federal program help people with limited income and assets pay for prescription medications and other related cost?
What is Low-Income Subsidy (LIS) or Extra Help program?
When you need to cancel an existing PTO request; In addition to cancelling the request via Paycom, what additional step should be taken?
What is sending an email to your Sup/TL?
What are 3 types of portal escalations that should prompt you to reach out to portal leadership team?
What is Duplicate Portal Account, Admin no longer with the organization and Tax ID Look up?
What word is pronounced the same if you take away four of five of its letters?
What is queue?
When a caller request to speak to management and a call back is offered; what is the best verbiage to use to describe the person that will return their call?
What is a "member from my leadership team"?
In 2024, after paying the initial deductible, a person on Medicare will pay 25 percent of drug cost and will no longer pay five percent of drug cost in the catastrophic phase. How much will be their prescription drug cap?
What is 3,250?