CAS Overview
Grievance and Appeals
Claims Overview
General Knowledge
100

With this screen you are able to pull information on accums

What is MAI screen ?

100

This is considered to be the correct turnaround time to submit a correspondence for medicare claims

What is 12 months from the initial process date of the claim?

100

This claim form is used to submit a hospital/ancillary service 

What is a UB-04 Form ?

100

This document found in mentor is used to providing a fee schedule.

What is Providers Issues for PCC ?

200

An artificial device that replaces a missing body part 

What is A Prosthetic ?

200

Grievance and appeals processes may vary by

What is The State ?


200

This provides information on how a claim was processed for the Provider 

What is A EOR ?

200

The 5 types of therapies 

What is Occupational, Speech, Physical, Rehabilitative, Cardiac ?

300

This typecode suffix is for interpretation of diagnostic tests 

What is xxxxxO ?

300

This department handles G&A for denied authorizations not expedited

What is Claims Department ?

300

This is the turnaround time for a claim to be processed 

What is 20-50 cal days ?

300

All medicare claims are paid based on 

What is Medical Necessity ?

400

This modifier is used when billed for interpretation only

What is 26 ?

400

This is the most common call type received

What is Inquiry ?

400

This process is how electronic claims are submitted to humana 

What is Electronic Data Interchange (EDI) ?

400

This code is found on a claim when it is voided 

What is Frequency code 8 ?

500

Equipment that is used to service a medical purpose or treat a medical condition

What is A Durable Medical Equipment (DME)? 

500

This is the manner in which a Medicare appeal can be submitted 

What is Written only ?

500

Four ways for a claim to be paid 

What is Capitation, Check, Virtual Credit Card, Electronic Funds Transfer ?

500
With a dual eligible plan, this plan is always secondary 

What is Medicaid 

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