UPI
What is the minimum time the seller should expect a payment?
Two days from sale date
Within 1 hour after the purchase.
What is the earliest time to file an INR request?
EDD + 1 Day
What is the earliest time to open a Return Request?
Payment Date + 2 Days
When do we conduct the seller performance evaluation?
Every 20th of the month
How many days will the UPI case stay open?
Four Days from Case Opening
How many days will the seller have to respond to the request?
Three Days
What is the latest time to file an INR request?
EDD + 30 Days
SMIR starts after opening the request, how long does SMIR last?
3 business days
What are the metrics that affect the seller performance standards?
Defect Rate
Case Closed without Seller Resolution
Late Shipment Rate
What is the earliest time that you can close the UPI case?
What is the latest date for the refund after the cancellation approval?
Ten days
What happens after filing the INR request?
Seller Make It Right starts
How long does the buyer have to ship the item back to the seller?
5 business days after the seller's approval
How can sellers determine their seller performance level and the metrics that affected their evaluation?
Seller Dashboard
What is the latest time you can open a UPI Case?
32 Days from the sale date
What is the latest date for the seller to cancel the transaction?
30 days from the sale date
When is the earliest time to ask eBay to step in?
Fourth business day after opening the request
When should the buyer expect the refund?
2 business days after delivery of the item
Userid: dealpeach
What is their current Seller Performance level?
Top Rated Seller
When will the UPI case expire?
37 days from the sale date
What will the seller receive for cancelling the transaction?
Final Value Fee Credits
What is the latest time to ask eBay to step in?
30th day after opening the request
Who pays for the return shipping label for Remorse requests?
It depends on the seller's return policy.
Userid: solesupremacysales
What is the seller's tentative level by next evaluation?
Above Standard