Sources of Power
Contingencies of Power
Social Networks and Power
Influence Tactics
Influence Outcomes and Choosing Tactics
Organizational Politics
100

This model says that power comes from one party controlling resources that another party values.

Response: What is the dependence model of power?


100

Clue: One form of power increases when others lack access to the same resource.

Response: What is scarcity?


100

Clue: This is the value people gain from their relationships and networks with others.

Response: What is social capital?


100

Clue: This is the use of communication, behaviour, and relationships to affect another person’s attitudes, decisions, or actions.

Response: What is influence?


100

Clue: This tactic occurs when a person influences others because of their title, position, or role, even without saying much.


Response: What is silent authority?


100

Clue: These are self serving behaviours used to influence decisions, gain advantages, or protect personal interests in organizations.

 Response: What are organizational politics?


200

Clue: This source of power comes from the authority attached to a formal position in the organization.

Response: What is legitimate power?


200

Clue: This contingency means the resource or role is important to the organization’s goals and survival.

Response: What is centrality?


200

Clue: These ties are close relationships, usually marked by trust, frequent interaction, and emotional depth.

Response: What are strong ties?


200

Clue: These two broad categories group influence tactics based on whether they rely more on relationships and persuasion or more on force and authority.

Response: What are soft tactics and hard tactics?


200

Clue: This tactic involves managing access to key facts, knowledge, or communication so others depend on you.

Response: What is informational control?


200

Clue: These negative effects often result from too much politics: lower trust, more conflict, and lower job satisfaction.

Response: What are consequences of organizational politics?


300

Clue: This source of power exists when someone can provide rewards such as promotions, bonuses, or preferred assignments.

Response: What is reward power?




300

Clue: This contingency occurs when a person or department can make decisions and act without constant approval.

Response: What is discretion?


300

Clue: These ties are more distant or casual relationships, but they are often valuable because they provide new information and opportunities.

Response: What are weak ties?


300

Clue: This soft tactic uses logic, facts, and evidence to convince someone.

Response: What is persuasion?


300

Clue: This tactic involves gathering support from others so that pressure comes from several people rather than one.

Response: What is coalition formation or coalition?


300

Clue: Politics often increase when employees feel these are too limited, such as time, money, support, or opportunities.

Response: What are resources?


400

Clue: This source of power comes from knowledge, skill, or recognized competence.

Response: What is expert power?


400

Clue: This contingency refers to the degree to which others depend on the resource because substitutes are not easily available.

Response: What is nonsubstitutability?


400

Clue: This centrality factor refers to how many connections a person has in a network.

Response: What is degree centrality?


400

Clue: This hard tactic involves being direct, forceful, and persistent in making requests or demands.

Response: What is assertiveness?


400

Clue: This tactic tries to gain support by appealing to a higher level manager or formal chain of command.

Response: What is upward appeal?


400

Clue: This way of reducing politics involves making decisions about budgets, promotions, and opportunities more open and understandable.

Response: What is clarifying resource allocation?


500

Clue: This source of power is based on admiration, identification, and respect for a person.

Response: What is referent power?

500

Clue: A department that controls a scarce, important, and irreplaceable resource with decision-making freedom would be high on these four factors.

Response: What are the contingencies of power?

500

Clue: Name the other two main centrality factors besides degree centrality.

Response: What are closeness centrality and betweenness centrality?

500

Clue: This tactic involves shaping how others see you by managing your image, credibility, or professionalism.

Response: What is impression management or shaping?

500

Clue: This tactic involves offering benefits, favours, or resources in return for support.

Response: What is exchange?


500

Clue: Name two ways leaders can minimize organizational politics besides clarifying resource allocation.

What are providing resources, managing change effectively, discouraging political behaviour, improving communication, or increasing transparency?

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