_______refers to a capacity that A has to influence the behavior of B so that B acts in accordance with A's wishes.
What is power?
100
The power that the department manager has been granted by the organization over subordinates is an example of ______ power.
What is legitimate?
100
Complimenting others about virtues in an effort to make oneself appear perceptive and likable is the impression technique:
What is flattery?
100
The power that the department manager has been granted by the organization over subordinates is an example of the power tactic:
What is legitimacy?
100
Understanding of workplace politics changes the _____ of politics.
What is perception?
200
The most important aspect of power is the function of:
What is dependability?
200
These type of leaders rely on the use of threats in the ______ leadership style.
What is coercive?
200
Henry highlights how persuasive he is, meanwhile not mentioning how manipulative he can be. Instead he brags draws attention to his achievements. This is an example of the _______ impression technique.
What is self-promotion?
200
Sarah asks her co-worker if she could finish her report, thinking she will say yes because they are best friends. This is an example of the power tactic:
What is personal appeals?
200
The use of power to affect decision-making within an organization is called ________ politics
What is organizational?
300
When employees perceive politics as a threat rather than an opportunity, they often respond with _______.
What is defensive behavior?
300
A CEO who commands respect and admiration so that others want to emulate him is an example ____ power:
What is referent?
300
Kathryn agrees with her boss about a work situation despite her true opinion because the approval of her boss could help her get a job promotion. This is an example of the impression technique:
What is conformity?
300
Lauren is a financial advisor who really wants to go on vacation but doesn't have time off scheduled anytime soon. She shows her boss her recent production statistics for the quarter to show she deserves a week off.
This is an example of which power tactic?
What is rational persuasion?
300
At the ______ level, researched have identified certain personality traits, needs, and other factors likely to be related to political behavior.
What is individual?
400
The sources of power are commonly divided into the two general groupings:
What is formal and personal?
400
Since John is highly-experienced and knowledgable about sales, his manager convinces his co-workers under him to trust his new marketing plan. This is an example of _____ power.
What is expert?
400
Joe claims that his work on a PR campaign project is worth more than his co-workers. This is an example of the impression technique:
What is enhancement?
400
If individual efforts fail at gaining power the next likely response is to form a _______.
What is coalition?
400
Employees who are unwilling to play the "politics game" generally have poor _____ skills.
What is political skill?
500
What are the most effective influence behaviors?
What is consultation and inspirational appeal?
500
Robert asks his boss for a bonus in order to do his job of analyzing their company's budget is an example of ______ power.
What is reward?
500
Annie goes to every single office hours session and completes above and beyond the deliverables given because she wants to show how much effort she is willing to put into her project. This is an example of the impression technique:
What is exemplification?
500
Nicole cannot make the weekly Friday meeting, so she asks her co-worker to present her ideas for her next writing piece. Right before she asks, she praises her co-worker for her "brilliant" latest column. This is an example of the power tactic:
What is ingratiation?
500
What are the three main categories of defensive behaviors?
What is avoiding action, avoiding blame, and avoiding change.